Symphony EYC expands Click & Collect tool

December 16, 2013

Retail software provider Symphony EYC has announced Symphony EYC Click & Collect, a comprehensive offering that the company said provides flexible…

Why Amazon is droning on about new delivery methods

by Doug Stephens — President, Retail Prophet Consulting

Analysts and consumers alike are becoming increasingly accustomed to Amazon's announcements of bold and daring new projects. Most recently it was the Jeff…

Tips for embracing showrooming during the holidays

In a surprising move, Best Buy is wholeheartedly embracing showrooming this holiday season. What gives?

With clock ticking, retailers and consumers prepare for a very big holiday shopping weekend

December 13, 2013

According to the National Retail Federation's latest holiday survey conducted by Prosper Insights & Analytics, as of Dec. 9, the average holiday shopper…

New York City WIRED store displays Fiserv's mPOS solution

December 13, 2013

This Christmas holiday season, shoppers visiting WIRED magazine's ninth annual WIRED store in New York City will be able to experience Fiserv's SpotPay mPOS…

Staten Island mall shames shoplifters with display tech

December 13, 2013

Shoplifters convicted of committing crimes within the Staten Island Mall now have a consequence beyond fines and jail time — public shaming.

November SpendTrend analysis shows hike in prepaid use

December 13, 2013

First Data Corp. SpendTrend analysis for Oct. 31 through Dec. 2. charted a dollar volume growth of 4.4 percent — a downturn from October growth of 6.8 percent.

Study reveals which online retailers did best on Cyber Week across the 'three screens'

December 12, 2013

Keynote, a provider of mobile and Web cloud testing and monitoring, just wrapped up its analysis of Cyber Week — the outshoot of Cyber Monday — as online…

Multidev Technologies announces new POS platform

December 12, 2013

Multidev Technologies, developers of ChainDrive POS, announced a complete redesign of the product's interface and the addition of new dynamic features.

5 ways to a customer-centric contact center

Your contact center is often the first introduction - or the last straw - a customer has with your company.

Target unveils online 'Awesome Shop'

December 12, 2013

Target today unveiled its "Awesome Shop" subsite, a curated collection of products that all have a few things in common: They've all been pinned on Pinterest…

Simon, Macerich and Westfield malls launch same-day delivery

December 12, 2013

Deliv, a same-day delivery company, today announced alliances with three of America's largest mall operators, Simon Property Group, Macerich and Westfield, to…

Instacart brings same-day grocery delivery service to Boston

December 12, 2013

Same-day grocery delivery service Instacart, which currently operates in San Francisco and Chicago, announced today that it has expanded into the Boston market.

Shortened calendar, promotions spur November retail sales

December 12, 2013

The shortened holiday shopping season spurred consumer spending in November, as Americans took advantage of Black Friday and Cyber Monday deals to make holiday…

Spindle will buy Yowza!! to capitalize on mobile coupons

December 11, 2013

The mobile commerce company Spindle is acquiring Yowza!! for its mobile marketing and couponing platform and merchant relationships.

Anonymity, privacy and onions: How Tor might impact online retailers

by James Bickers

The anonymous browsing protocol raises real concerns for anyone accepting payments over the Internet.

ShopperTrak reports retail sales, traffic decreased last week

December 11, 2013

Consumers spent a majority of last week recovering from "Black Weekend" holiday shopping. ShopperTrak reported that for the week of Dec. 2 to Dec. 8…

Fashion retailer Cato launches e-commerce presence

December 11, 2013

Cato, a specialty retailer of women's fashions and accessories, has made its debut in the world of online shopping with the launch of its first ever e-commerce…

Study shows that Amazon.com makes more than 2.5 million price changes every day

December 11, 2013

Profitero, a provider of online competitor pricing data, reports that Amazon.com is implementing more than 2.5 million price changes on a daily basis in its…

Consumer spending growth slowed despite strong retail sales during Thanksgiving and Black Friday

December 11, 2013

First Data Corp. has released its First Data SpendTrend analysis for Oct.31, 2013 through Dec.2, 2013 compared with Nov. 1 through Dec. 3, 2012. SpendTrend…