News & Media
Nearly all retailers are tapping Gen AI to boost customer experience
October 11, 2024
Nine out of 10 retailers are using Generative AI to improve the customer experience, and top application use includes personalization, search and discovery…
read now
ICX Summit: Inclusivity is all about making the store welcoming to customers, employees
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
An inclusive customer experience must also reflect an inclusive workforce experience, according to panelists at the recent ICX Summit held in September.
read now
Halloween shopper will spend just over $100 this scary season
October 11, 2024
The Halloween shopper will spend an average of $103.63 with total spend projected to reach $11.6 billion, according to data from the National Retail Federation…
read now
Ashley Furniture unveils connected home experience
October 10, 2024
Ashley Furniture has teamed with Samsung to create The Connected Home Experience, powered by Samsung Smart Things, at a flagship Ashley showroom in Brentwood…
read now
Primark debuts self-checkouts in UK
October 10, 2024
Primark in has introduced self-checkout machines in its store in the Fishergate Centre, joining a growing number of U.K. locations adopting the technology…
read now
White Fox Boutique taps Fast Simon for AI-powered shopping optimization
October 9, 2024
White Fox Boutique, an Australian fashion brand, has teamed up with Fast Simon to bring AI-powered shopping optimization to all the retailer's online stores…
read now
Ramada by Wyndham seeking cultural brand ambassador for worldwide adventure
October 9, 2024
Ramada by Wyndham is looking to hire a brand ambassador to embark on a worldwide adventure and serve as its "Chief Eats Officer."
read now
Best practices to transform retail order management with AI right now
by Darpan Seth — CEO & Cofounder, Nextuple
To be successful in a highly competitive global retail environment, brands must anticipate customer needs, optimize order promising and inventory management…
read now
Hyosung Americas promotes Nancy Gail Daniels to COO
October 8, 2024
Nancy Gail Daniels has been named COO at Hyosung Americas.
read now
In-store shopping sentiment on rise, consumers expect omnichannel experience
October 7, 2024
In-store shopping sentiment is up 21%, according to a Ryder System Inc. annual e-commerce study, and while consumers have a robust appetite for online shopping…
read now
Temu shoppers are loyal, pretty social
October 7, 2024
The Temu shopper spends $247 a year at Temu, a Chinese online marketplace, and makes an average of six purchases on the site each year. Well more than half…
read now
Holiday season will deliver record-setting online sales
October 4, 2024
The online holiday season is predicted to be a record-setting sales event given Adobe's forecast of $240.8 billion sales happening between Nov. 1 and Dec. 31.
read now
NCR Voyix named global leader of self-checkout tech
October 3, 2024
NCR Voyix Corp. has been recognized by RBR Data Services, a research and consulting firm, as the world's largest provider of self-checkout tech.
read now
Augmented reality and virtual reality: Reimagining try-before-you-buy
by Ashish Kumar — Assistant Vice President of Operations, Chetu, Inc.
With AR and VR integration, consumers can have more confidence when buying online and retailers can increase shopping opportunities and cut expenses.
read now
Mall shopping back in play, consumers prioritizing experiences
October 3, 2024
While online shopping is still tops when it comes to the holiday shopping season, mall shoppers are expected to increase 18.7% this year and open air shoppers…
read now
4 rules for crafting an exceptional online experience
by Daniel Brown — Editor, Networld Media Group
Four rules for exceptional online experiences from the ICX/BCX summit in Charlotte, North Carolina, hosted by Networld Media Group.
read now
Shopping app use surging in popularity, revenue
October 2, 2024
Shopping apps have surged in the past five years with annual revenue of the market growing by 136% and hitting over $33 billion, according to a Statista…
read now
Bath & Body Works retail exec steps down
October 2, 2024
Julie Rosen, president, retail, at Bath & Body Works has stepped down from her role and will work in an advisory capacity.
read now
Attention Kmart shoppers: New York full-size store is closing
October 1, 2024
Come late October there won't be any more blue light specials happening at one of the last two full-size Kmart stores.
read now
CarrefourSA teams with Simbe to deploy autonomous robot Tally
October 1, 2024
CarrefourSA, a Turkish retailer operating over 1,200 stores, has teamed up with Simbe, a store intelligence solutions provider, to deploy Simbe's autonomous…
read nowSubscribe
Get the latest news and resources from Retail Customer Experience.
