Economy sturdy despite slow growth forecast

April 10, 2024

Despite predictions for slower growth in retail sales the economy remains sturdy, according to the National Retail Federation, and should continue to do well…

Global innovation summit debuts in Owensboro, Kentucky

Visit Owensboro is collaborating with key influencer, Brian Wallace to launch The Innovate Summit (Innovate) on the Owensboro waterfront scheduled for May…

Denim brand extends Tulip partnership for customer engagement strategy

April 9, 2024

Denim brand 7 For All Mankind is extending its partnership with Tulip, a cloud-based customer engagement platform provider, in its goals to deliver exceptional…

Actor Kristen Wiig now Target’s ‘Target Lady’

April 9, 2024

Target has tapped actor Kristen Wiig as its 'Target Lady' for a national media campaign as it kicks off its Target Circle Week sales event happening April 7-13.

How retailers can leverage the power of Gen AI to enhance the customer buying experience

by Tony Klimas — CEO and President, Horvath USA

Expect more retailers to accelerate investments in generative artificial intelligence and use the technology to strengthen customer relationships and more…

eyefactive Presents Two World Firsts at ISE 2024 in Barcelona

eyefactive, a leading provider of touchscreen software and technologies, is proud to announce its participation at the Integrated Systems Europe (ISE) 202…

Athlete’s Foot partners with LSU Tiger Flau’jae Johnson

April 8, 2024

The Athlete's Foot, an athletic-inspired lifestyle and streetwear retailer, has named LSU college basketball player Flau'jae Johnson as a brand ambassador.

Negative experiences trigger most consumer feedback

April 8, 2024

Customers are more likely to provide feedback when expectations aren't met, if there is poor product or service quality and if an issue goes unresolved.

Real time inventory accuracy rate not too high among retailers

April 5, 2024

When it comes to retail inventory, 68% of retailers report having an accurate view across their entire operations and just 4% report a 100% accuracy.

Home Depot leads home improvement sector

April 5, 2024

As of the end of 2023, the top home improvement retailer was Home Depot, which captured 28.1% of home improvement spending.

Costco requiring membership cards at outdoor food courts

April 4, 2024

Due to long lines of mostly non-members, Costco is reportedly requiring membership cards for those buying food from the wholesaler's outdoor food courts.

Partner Tech to Host "Unlocking the Power of Self-Checkout" Live Webinar Series

Webinars tailored to grocers of all sizes, including retailers with no previous experience of self-checkout and retailers that have already installed…

Amazon switching Just Walk Out tech for cart tech

April 3, 2024

Amazon is pulling out its Just Walk Out cashierless technology in Amazon Fresh stores being revamped and will not be deploying the technology in new stores.

Yesway convenience chain expanding in Oklahoma

April 3, 2024

Yesway, a convenience store chain, is expanding its footprint in Oklahoma.

How personalization and digitalization can drive customer loyalty

by Edward Drax — CEO, Yocuda

Amidst the current cost of living crisis, U.K. shoppers have tightened their purse strings, presenting a formidable challenge for retailers to remain…

Over half of shoppers view generative AI as boosting online experience

April 3, 2024

Over half of consumers, 58%, believe generative AI has already improved the online shopping experience, and 52% are likely to use gen AI tools to help with…

Claire’s launches nationwide in Walgreens

April 2, 2024

Claire's is now a resident within Walgreens store locations with a dedicated display.

Levi Strauss reopens Japan store with special customer feature

April 2, 2024

Levi Strauss & Co. has reopened a store in Kyoto Japan, located in the Teramachi Kyogoku shopping district.

Petco COO talks personalization, employee role in retail customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Justin Tichy, Petco’s chief operating officer, shares insight on how Petco is personalizing the retail customer experience with what the retailer calls…

Online shoppers want lower prices, free shipping, product variety

April 1, 2024

When it comes to online shopping, the top three qualities consumers seek from an e-commerce retailer are lower prices (60%), free shipping (51%), a wide…