Merchant Warehouse introduces omni-channel commerce for retailers

August 7, 2013

Merchant Warehouse today announced the omni-channel extension of its Genius Customer Engagement Platform. With this capability, retailers can now offer payment…

Report: Appliance customers seeking end-to-end experience

August 7, 2013

Appliance retailers need more than just a large selection of appliances or the best prices to satisfy their customers, according to the J.D. Power 201…

Amazon adds fine art marketplace

August 7, 2013

Amazon.com Inc. today announced the launch of Amazon Art (amazon.com/art), a marketplace that gives customers direct access to more than 40,000 works of fine…

Clarks shoes will add Visa digital wallet in UK, Ireland

August 7, 2013

Clarks, the U.K.-based shoe retailer, will allow customers to make online purchases using the V.me by Visa digital wallet service, Visa Europe and WorldPay…

Yankee Group mobile wallet report examines slow adoption rate, offers engagement tips

August 7, 2013

Nearly 70 percent of consumers are interested in adopting mobile payments, but less than 14 percent have actually completed a mobile transaction in the past…

IKEA's 2014 catalog lets shoppers virtually furnish a room (Video)

August 6, 2013

IKEA has stepped up its augmented reality game with the latest round of AR features embedded in its 2014 catalog — cementing the retailer's place at the…

Elo expands portfolio with omnichannel offerings

August 6, 2013

Elo Touch Solutions today announced an expanded portfolio of offerings that it said will help retailers accelerate their omnichannel initiatives.

Selfridges puts on denim and digital signage

August 6, 2013

Selfridges, one of the world's best-known department stores, put on denim and digital signage for the launch of its Denim Studio, which it is calling "the…

VeriFone seeks to simplify payments with Point launch

August 5, 2013

VeriFone Systems Inc. announced the launch of a new payment-as-a-service solution that it said simplifies payment complexities for its direct merchant…

Turkey's largest retail chain wows shoppers with self-checkout

August 5, 2013

Shoppers at Turkey's Migros Türk supermarket chain are embracing self-checkout technology from NCR, according to an article from International Supermarket News.

MokiMobility's latest app readies for rise of mPOS

August 5, 2013

MokiMobility announced recently the launch of what the company calls "the industry's first purposed device-management mobile application for the iPhone."

Infographic: The High Cost of Internet Downtime for Retailers

This infographic highlights what's at stake when the Internet goes down in your stores and how to virtually eliminate the risk of downtime.

How long are shoppers willing to wait? Six minutes.

August 2, 2013

A new study by Omnico, which surveyed 1,344 U.K. consumers, says that British shoppers are willing to stand in line an average of six minutes before giving up…

Will customer reviews become a bigger influencer for retail purchases?

Despite the hype, online customer reviews appear to play only a small role in consumer purchasing decisions.

Customer behavior tracking doesn't always have to be creepy

August 1, 2013

Following consumer backlash toward Nordstrom after customers became aware that they were being tracked via their smartphone's media access control address…

Could Pinterest reverse the effects of showrooming?

August 1, 2013

Recent data distributed by Vision Critical suggests that the social media site Pinterest may serve as a reverse showrooming tool for retailers. According to a…

Apple is going to business school

by Chris Petersen — Owner, IMS

There is always a lot of press about Apple. There are Apple stock forecasts, new product predictions and literally hundreds of stories about their stores. But…

Logic vs. emotion in retail pricing

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

My thanks to Paula Jones, Craft and Hobby Assn. Canada, for sending me this January 22, 2013 Forbes article, Postscript On Retail Pricing: Avoiding the "Race…

Navigating the challenges of retail self-service

by Natalie Gagliordi — Editor of KioskMarketplace.com, Networld Media Group

Frank Mayer and Associates discusses what solutions stay afloat in the sea of self-service.

Google allowing Starbucks to offer faster Wi-Fi

August 1, 2013

Starbucks has selected Google to provide the next generation of its Wi-Fi offering for its customers. Beginning this month, new U.S. company-operated Starbucks…