ABA releases statement on interchange fee ruling

July 31, 2013

The American Bankers Association wasted no time expressing its opposition to today's U.S. district court ruling that the Fed had set the Durbin Amendment debit…

Debit fee cap set too high, U.S. district court judge rules

July 31, 2013

A judge for the U.S. District Court in the District of Columbia sided today with retailers who claimed that the Fed had set the debit transaction fee cap…

Study shows coupon use climbing, spurred by digital

July 31, 2013

According to "CPG Coupon Industry Facts," a half-year report by Valassis unit NCH Marketing Services, coupon use is returning to modest post-recession growth…

Harrods draws customers in-store with Fragrace Explosion

July 31, 2013

The London department store Harrods is enticing fragrance enthusiasts with its month-long "Meet the Perfumers" experience, Luxury Daily reported.

Cosmetics counter gets dolled up with transparent digital signage (Video)

July 31, 2013

­­­Inglot, a cosmetics company specializing in makeup and cosmetics accessories in the Netherlands, is enhancing its products' beauty factor in-store via…

Zebra Technologies launches new brand for retail-specific solutions

July 31, 2013

Zebra Technologies Corp. has announced the launch of Zebra Commerce, a new brand that encompasses a suite of hardware devices, software applications and…

AT&T to share customer experience insights at San Diego summit

July 30, 2013

In 2012, AT&T opened the doors to its first and only brand flagship store. This space is designed to showcase the best of the brand through interactive and…

Showing your appreciation (or not)

by Doug Fleener — President and Managing Partner, Dynamic Experiences Group, LLC

As leaders we sometimes do things that, entirely unbeknownst to us, have a negative impact on our staff. One example of that is how we come back into the store…

7 ways to keep, and serve, Millennial customers

Customer service must evolve from being Baby Boomer-specific to Millennial-centric.

Deloitte's back-to-school survey finds frugality will rule

July 29, 2013

Although consumer confidence in the economy has increased, the back-to-school shopping season will see shoppers hold tight to their purse strings, according to…

GlobalShopex launches embedded checkout solution

July 29, 2013

GlobalShopex today announced availability of its embedded international checkout solution for U.S. e-commerce merchants. The solution enables retailers to…

Asda forecasts omnichannel for 2013 holiday season

July 29, 2013

The European grocery chain Asda expects that 75 percent of its customers will shop across bricks and clicks this Christmas, according to an article on Retail…

Cabela's to open more stores with 'museum quality' wildlife displays

July 29, 2013

Cabela's Incorporated has announced plans to open four new locations spanning from Georgia to Canada, all featuring elements of the chain's experience-centric…

HEB grocery chain unveils LEED-certified store design

July 29, 2013

The H.E.B. Grocery Co. opened its newest store in Austin, Texas, last week, boasting an eco-friendly design and the chain's first in-store restaurant…

Amazon winning the price-comparison battle, study finds

July 26, 2013

A new study from Parago suggests that more than half of smartphone owners regularly use their device while in-store to commit showrooming, with Amazon as the…

DSA to hold Chicago Screenmedia Symposium in September

July 26, 2013

The Digital Screenmedia Association announced it will hold its second symposium, this time in Chicago on September 5 and 6.

SmartHub benchmarking study focuses on status of omnichannel

July 26, 2013

The commerce solution provider Innotrac Corp. released its latest SmartHub eCommerce benchmarking analysis, evaluating omnichannel retailing and the data…

Consumers don't think in terms of channels. Retailers do.

by Chris Petersen — Owner, IMS

As I prepare to meet with a number of groups and retailers around the world, their No. 1 question is about predicting what must change in retail in order to be…

Are Nordstrom and Pinterest made for each other?

Nordstrom is big on Pinterest, but will the social media site be big inside the chain's department stores?

YESPay promises omnichannel with latest payment gateway

July 25, 2013

YESpay has announced an omnichannel payment solution that it said provides a single payment gateway at different points-of-sale.