Webinar: How Applebee's Consolidated Its Talent Management Systems to Increase Efficiency and Their Bottom Line

Converting your restaurant to a single talent management system can improve efficiency and increase your bottom line ROI.

Solution to 'unify online, brick-and-mortar shopping experience'

June 18, 2012

Canada-based OrderDynamics Corporation, an e-commerce platform provider, has released "Connected Commerce," a new way for multichannel retailers to extend…

Researcher: Retailers investing in employees will profit

June 18, 2012

Although the economy is starting to bounce back, wages and benefits are still low when it comes to many low-skill service jobs, such as employees of retail…

Social relevance as more than a pet project

by Bryan Pearson — President, LoyaltyOne

Today, when merchants consider social media, many think of a few key terms: Listen! Word of mouth! Viral marketing! But the most important consideration to…

KIOSK, SSN partner to demo secure retail kiosk solutions at NRF conference

June 18, 2012

KIOSK Information Systems and Self-Service Network will showcase their fraud-eliminating kiosk solutions that provide secure dispensing, limited-associate…

Airport spa now using mobile POS

June 18, 2012

A spa chain inside the security gates at Newark, N.J., and Philadelphia airports has implemented a POS solution from Daily Systems to provide customers with…

New technology allows buttons to pop up from touchscreens

Tactus Technology has debuted a haptic user interface with physical buttons that rise up from a touchscreen surface.

Microsoft patent hints at retail ads based on consumer mood, tone of voice

June 15, 2012

In a move that some may believe is an invasion of privacy, Microsoft is trying to predict consumers' moods, according to geekwire.com. The website recently…

Colonial Candle to open 'hands-on' boutique in S.C.

June 15, 2012

Colonial Candle has chosen Charleston, S.C., as the location for its first boutique. The 3,000-square-foot flagship store is the 103-year-old candle company's…

Kodak extends photo services deal with Australia's largest retailer

June 15, 2012

Kodak has signed a new exclusive retail photo services agreement with Officeworks, Australia's largest retailer and supplier of office supplies and solutions…

Survey: Retail-integrated e-commerce increases sales for brands

June 14, 2012

Business owners using retail-integrated e-commerce are showing overall increases in sales, both online and in-stores, according to a survey from Shopatron that…

Experts discuss dos and don'ts of rebranding

Defining the target audience is one of the most important steps when developing a rebranding strategy.

Vancouver mall customers now shopping via Facebook

June 14, 2012

A Vancouver shopping destination, Park Royal, has added a way for customers to browse products on its Facebook page.

Shopping online with Internet Explorer 7? That'll cost you more.

June 14, 2012

In a move that will delight Web designers and developers everywhere, Australian electronics retailer Kogan has just announced that customers using Internet…

How customer service builds brand loyalty

by Peggy Carlaw — VP, Impact Learning Systems

Karen Freeman, Patrick Spenner, and Anna Bird bring up Three Myths About What Customers Want in the HBR Blog Network. These myths are based on information from…

If you don't have a destination, you'll never get there

by Harvey Mackay — Author, Mackay Mitchell

Setting goals is simply the long-term version of keeping track of your time. Actually, a three-step process is involved:

Retail Top 100 2012, No. 71: Twitter

June 14, 2012

Survey: Most shoppers give feedback, but few think it will do any good

June 14, 2012

Empathica Inc., a provider of customer experience management solutions, announced today that its Consumer Insights Panel survey of more than 6,500 U.S.

Kodak Australia partners with AFL, proves photo kiosks aren't dead

June 14, 2012

Fans of the Australia Football League can now print official match photos from 1,400 KODAK kiosks in retail locations throughout Australia. The kiosks allow…

RFID solution helps retailers improve store operations

June 13, 2012

A Web-based analysis tool built to assist retailers who are assessing the impact of RFID technology on their operations is now available from Impinj Inc., a…