Virgin Mobile opening first retail stores

June 28, 2012

Sprint Nextel's Virgin Mobile, the pay-as-you-go carrier, is opening its first 10 retail stores tomorrow in Chicago, becoming the second U.S. prepaid service…

Practice customer experience management by focusing on the employee experience

by Kimberly Nasief — President, Measure Consumer Perspectives

Customer experience management can be directly linked to how the employees understand and view their workplace. It's easy to understand that if the employees…

Retail Top 100 2012, No. 65: Dollar Tree

June 28, 2012

Retail tech heats up to beat holiday shopping lockdown

by Christopher Hall — w, t

Behind-the-scenes prep for the holidays is underway, with digital signage and engagement tech on the upswing.

The high price of uncertainty

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

Is uncertainty really stymieing growth? The leaders of Fortune 500 companies are sitting on trillions in cash awaiting clear indicators of where the economy is…

Retail Top 100 2012, No. 66: Ahold USA

June 27, 2012

New technology brings 'ease of online shopping' to brick-and-mortar stores

June 27, 2012

A new product to enable interactive cross-selling via iPads in retail stores is now available from software company LightSpeed. The solution will arm retailers…

MokiTouch creates Android kiosks with remote management

June 27, 2012

The trend of transforming tablets into kiosks and digital signs seems to be hotter than ever, a fact not lost on MokiMobility, a provider of cloud-based mobile…

Study: Self-checkout is here to stay

North America replaced western Europe as the largest region for self-checkout shipments in 2011.

Device cuts cost of running iPad POS solutions

June 27, 2012

Business owners can now run their iPad POS systems without additional Internet connection hardware or wiring with the launch of Revel Systems' new Router. The…

Customer Experience Councils: A tool for overcoming organizational silos

by Colin Shaw — Founder & CEO, Beyond Philosophy

We all know a lack of coordination between an organization's departments can be one of the key factors in causing a poor customer experience. As an end-to-end…

Study: Background noise inspires innovative purchases

June 26, 2012

A new study shows that moderate background noise may inspire consumers to buy more innovative products.

Eight mistakes that kill your retail sales training

by Bob Phibbs — CEO, The Retail Doctor

You've only got one shot at training new hires. One. You can't go back...

Retail Top 100 2012, No. 67: Staples

June 26, 2012

Redbox closes deal to buy NCR's DVD kiosks

June 26, 2012

Coinstar's Redbox has completed the acquisition of NCR's DVD kiosk business, including DVD kiosks, DVD inventory, intellectual property and certain retailer…

Groupon pushing deals with street-side touchscreens

June 26, 2012

Groupon is hoping the multitouch displays it's deploying in Chicago this week will entice passersby to purchase deals. The Chicago-based deal company partnered…

Why tablets are so compelling to kids ... of all species

by Chris Petersen — Owner, IMS

The twins absolutely love their iPad. They can't get enough time on it. In this Miami family, the teenagers also exhibit a high preference for consumer…

Supermarket offers free groceries ... if you shop nude

June 25, 2012

Bumping into an old friend at a grocery store is always awkward, but now imagine if you were both naked. That was a likely scenario last week at Priss, a new…

Obama campaign uses gift registry to raise funds

June 25, 2012

Consumers no longer just register for baby showers and weddings — they're also making lists for their birthday and graduation gifts. So why shouldn't…

Plans for Amazon retail store moving ahead

June 25, 2012

Amazon's new retail store in Seattle, where the company is based, will be on the ground retail level in one of the three towers its constructing, according to…