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News & Media

Buyers behave irrationally

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

Ruti Levy, in her Haaretz.com article "Building blocks of high prices," cited the fact that Israelis are paying 3 to 3.5 times what they would online for…

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Survey: Big box retailers are earning visits on price, but losing customers on experience

June 5, 2012

Empathica Inc., a provider of customer experience management solutions, has announced that its Consumer Insights Panel survey of more than 6,500 U.S. consumers…

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NRF: No retailer immune to organized retail crime

June 5, 2012

Growing in severity, number and type, retailers are reporting organized retail crime (ORC) has become more troublesome than ever before. Of the 125 retail…

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NYC Reebok deploys photo kiosks for hockey fans

June 5, 2012

National Hockey League fans shopping in New York City's Reebok store now have access to photo booth kiosks from TouchTunes Interactive Networks, an interactive…

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How retailers can get better ROI from Facebook Open Graph 2.0 and Timeline

Open Graph 2.0 allows for actions and expressions that were previously unavailable.

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Family Dollar to welcome redbox kiosks

June 5, 2012

Family Dollar Stores will be the newest locations for Coinstar’s redbox DVD kiosks. The retailers have entered into a multi-year agreement, according to a…

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Ikea consumers to shop via TV remote controls

June 5, 2012

It seems it was only a matter of time before consumers were able to buy products via remote control while watching TV. What's perhaps surprising, however, is…

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IBM Mobile Shopper provides in-store digital scanning, self-checkout

June 4, 2012

IBM has launched retail technology that allows consumers to scan items into their mobile phones while shopping and then check themselves out at an IBM…

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MyRegistry.com using Pinterest to drive traffic

June 4, 2012

MyRegistry.com, a provider of online gift registry technology, is hoping Pinterest will help it increase brand awareness and traffic. It has recently launched…

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Google buys, shuts down e-commerce rating service

June 4, 2012

Google has officially acquired KikScore, a U.S.-based company that gives scores to e-commerce businesses based on their service. Google will not be keeping the…

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Brazil: Retail lessons from the land of beef

by Chris Petersen — Owner, IMS

While in much of the world economies and retail are still in recovery mode, Brazil is a bull of an economy. Brazil is bold, brazen and the land of where "beef…

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Commentary: Lessons learned from mystery shopping

Mystery shopping has helped c-stores protect their bottom lines by ensuring attentiveness to the shopper.

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Fujifilm Australia exploring 3-D printing via photo kiosks

June 1, 2012

As the price of 3-D printing comes down, it may become more common in the consumer marketplace, and Fujifilm is looking at kiosks as one way to bring it to…

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New retail solution supports Google's shopping experience

June 1, 2012

Mercent has released new and expanded software to help retailers drive sales and profits on the new Google Shopping program powered by Google Product Listing…

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Mobile POS in the age of omni-channel

by John Kenney — SVP, Business Development, Stella Nova Technologies

Five years from now, the least likely place a transaction will be completed is at the cash wrap. In the past, customers and retailers have experienced a single…

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3-D gaming technology to help grocer compete with Tesco, Amazon.com

May 31, 2012

Video game software that was first used to portray 3-D warriors and dungeons is now helping U.K. online grocer Ocado Group Plc compete with retail giants…

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Grocers offering fresher produce via on-site greenhouses

May 31, 2012

BrightFarms LLC, a New York-based firm that creates greenhouses, said its first greenhouse built for a retail location — McCaffrey's Markets in Pennsylvania …

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