Maximizing Retail Sales by Moving Toward an Omni-Channel Strategy

Now, more than ever, retailers need to make the in-store experience as easy and engaging as shopping from the couch.

Presented by HP Inc.

Star of the High Desert Finds an HR Oasis

Star of the High Desert, Inc. and Wiles’ Restaurants, Inc. operating 26 Carl’s Jr. franchise restaurants in Southern California, East-­?Central California, and…

Canadian housewares retailer switches e-commerce provider

August 1, 2012

The Canadian housewares retailer iQliving is now using OrderDynamics technology to run its online storefront and enhance its multichannel retail strategy…

Companies partner to help e-retailers sync, manage inventory

August 1, 2012

Dydacomp, a provider of business technology platforms for small and mid-sized e-commerce and multichannel merchants, is expanding its partnership with…

Online-To-offline loyalty program closes $3M Series A investment round

August 1, 2012

Plink, an online-to-offline loyalty program that rewards members for dining and shopping, has closed a $3 million Series A round of funding from Grotech…

Whitepaper discusses importance of personalization

August 1, 2012

A new whitepaper reveals how retailers can improve the customer experience and ensure that personalization becomes a core value of their companies.

The missing link in retail customer experience

by Chris Petersen — Owner, IMS

As I make my rounds teaching Retail University around the world, one of the most asked questions is "how do we transform customer experience in retail stores?…

Employment limbo

by Doug Fleener — President and Managing Partner, Dynamic Experiences Group, LLC

Most employees leave a job for one of three reasons:

Airport electronics chain opts for touchscreen digital signage solution (Video)

July 31, 2012

Retail management solutions provider iQmetrix today announced that APW Brands, an airport-based retailer of consumer electronics and wireless accessories, has…

Price increases leading to more spending on back-to-school shopping

July 31, 2012

Consumers' days of cutting back-to-school spending are behind them, according to Deloitte's annual "Back-to-School" survey.

Study: Shopping is top use for tablets

July 31, 2012

Shopping is one of the most popular activities done on a tablet, according to a CouponCabin.com and Harris Interactive survey that found that 20 percent of…

Costco launching in-store 3D digital signage

July 31, 2012

Premier Retail Networks LLC, a Technicolor company and global provider of digital place-based media services, and Costco recently inked a multiyear agreement…

Australian daily seeks relevance through mobile commerce

Perth newspaper adds QR codes to advertisments to make shopping via a mobile phone easier.

Customer experience lessons from the NBC Olympic #epicfail

NBC shows us why retailers must cater to their customers' needs, not their own agendas.

London retailers marketing around Olympics

July 30, 2012

British retailers are taking advantage of the world's focus on London during this Olympic season. Department stores, including Selfridges, Harrods, Harvey…

Lower Manhattan getting retail makeover

July 30, 2012

Lower Manhattan is developing nearly 1 million square feet of retail space, but many wonder if there are enough shoppers and demand to fill the space…

Online retailers may retain sales with 'let's make a deal' plug-in

July 27, 2012

Netotiate, a direct consumer-to-retailer negotiation platform, has launched a plug-in that allows online shoppers to negotiate products directly on retailers…

New display case lock makes it easier to protect the merchandise

July 27, 2012

InVue has designed a new retail display case lock to help prevent theft. The IR2 Key featuring PowerTouch technology assigns a unique-to-store code that times…

RCE Podcast episode 5: Amazon profits plummet, more JC Penney news, and whether 'Made in America' still matters

Amazon made an awful lot of money in the second quarter - but kept only a fraction of it. We run the numbers in this episode, then talk about all of the news…

Major grocer looking for a buyer

July 27, 2012

SuperValu is for sale, but one analyst doesn't think its competitors will be in line to make a bid for the nation's third-largest supermarket chain. Instead,…