U.S. fashion retailer tracking trends with new software

December 5, 2011

Teen retailer rue21 is implementing Maple Lake assortment planning software. The technology has the potential to reduce markdowns and increase profitability by…

Amazon tax deals may be unconstitutional

December 5, 2011

Amazon.com Inc. may be violating a U.S. Constitution commerce clause, according to legal experts. The Seattle-based company has deals in place with South…

Sears.com reverses up-sell policy

December 5, 2011

After Consumer Advocate Edgar Dworksy questioned Sears.com's policy of automatically adding service contracts to appliance orders online, the company said it…

Bass Pro Shops go fishing with digital signage

December 5, 2011

DMX Inc. and its digital signage partner, 11Giraffes, recently announced that they were selected by Bass Pro Shops to launch the chain's new digital signage…

Five ways digital marketing can improve loyalty programs

In too many cases, new digital channels and a retailer's loyalty program are disconnected.

Google exploring delivery options

December 4, 2011

Google is working on a delivery service to allow consumers to order items from local stores on the Web and receive them at their homes or offices within a day.

Geo-fencing makes targeted text offers possible

December 4, 2011

Consumers who visit any of the 27 open-air malls owned by DDR, a commercial real estate company, can receive text messages offering deals from the retailers in…

Location-based marketing may increase in-store traffic

December 4, 2011

Foot traffic on the UK's high streets has seen its sharpest drop since last December's snow, falling 2.3 percent compared to the same period last year…

Dollar stores are trendy

December 4, 2011

Dollar stores are now part of the national shopping habit. As of mid-year 2011, the combined store count of the four major dollar store chains — Dollar…

KPMG report says consumers are embracing technology, willing to trade personal data

December 4, 2011

In a new study by KPMG, consumers say they are increasingly embracing new mobile technologies, but they're sending some mixed signals as well. While many still…

Klout vs. Clout: Both are important to your business

by Kimberly Nasief — President, Measure Consumer Perspectives

I'd like to tell you a story about a friend of mine — and a business that did her wrong.

CETW: NCR's endless-aisle solution

NCR used its booth at the fall 2011 CETW to showcase its endless-aisle solution. It enables retailers to bring their e-commerce functionality into the store…

25 things your employees should never do during the holidays

by Bob Phibbs — CEO, The Retail Doctor

The holidays are almost here so I've revised my list of blunt reminders for both staff and owners of specialty retailers. Unless you stop them from happening…

Leveraging Engagement Technology for the Holiday Season

Learn four touchpoints to provide an exceptional customer experience.

Presented by HP Inc.

Celerant adds mobile interface to its back-office retail suite

December 1, 2011

Celerant Technology has announced mobile applications for back-office retail functions, allowing for daily procedures to be simplified and completed in a…

Tracking customers via cell phones: Good marketing or privacy invasion?

Two malls halted testing the new technology after a U.S. senator said it invades consumer privacy.

ShopWith.It may be a hit this holiday shopping season

by Annamaria Turano — Executive Director, MCAworks

A new, free social media app launched today, Dec 1st, taking shopping-and-socializing to a new level in the digital world. The ShopWith.It app promises to be…

Are you overlooking what your customers are looking over?

by Harry Friedman

Most retailers spend a great deal of time making their stores visually appealing. Whether your merchandising style projects an opulent, prestigious image, or a…

Increasing Guest Satisfaction with Productivity-Based Scheduling

Having the right employees at the right time can be a critical component of success.

Best Buy Canada launches self-branded DVD kiosks

The retail giant is testing the market to see if there's room for another DVD kiosk option.