You should stop issuing coupons. Here's why.

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

Megan McArdle, in her May 11, 2011 article, "Discriminatory Pricing," in The Atlantic, suggests that coupons are simply a way to distinguish between markets…

Northwoods Software delivers web-based planogram solution

September 27, 2011

Northwoods Software announced that it has delivered Hillman Planogrammer Version 1.0 to The Hillman Group Inc. Hillman Planogrammer is a web-based planogram…

Best Buy announces its plans for 2011 holiday season

September 27, 2011

Best Buy has launched its holiday season by announcing a collection of offers that delivers what people say they want most from a retailer: competitively…

NRF: 161 million people plan on celebrating Halloween, highest in survey's 10-year history

September 27, 2011

Ghouls and goblins galore, Halloween celebrations will be "BOOming" this year as more people than ever are expected to partake in traditional festivities.

DVD kiosks may steal Netflix market share

Netflix's decision to split its streaming and mailing services into separate businesses may create opportunities for DVD kiosk companies.

InContext Solutions, IMI Merchandising partner on virtual stores

September 26, 2011

InContext Solutions, a provider of web-based 3-D virtual store environments for research, visualization and e-commerce, has announced a partnership with IMI…

Sorry John-Boy, but Sam's Club is real

by Lisa Biank Fasig — Director, JZMcBride and Associates

The Waltons of our childhood lived as a tight-knit family during the Great Depression in a rambling old house in the middle of rural Virginia. The Waltons of…

Design Within Reach selects TD Retail for private-label credit card

September 25, 2011

North American furniture and home accessories retailer Design Within Reach has selected TD Retail Card Services to develop and administer its private label…

Deloitte forecasts a 2.5 to 3 percent increase in holiday sales

September 25, 2011

Although the slow U.S. economic recovery and uncertainty overseas are sending shivers through consumers this fall, retailers should expect small gains in 201…

Digital signage: How it affects our everyday lives (infographic)

by Christopher Hall — writer, self

Digital signage is everywhere, so much so that sometimes we don't even realize it. Nearly 70 percent of Americans see it every month, and more than half every…

Meet Marina, the doll behind Target's Missoni launch

In preparing for the highly anticipated Missoni for Target launch, the retailer "hired" a rather curious brand advocate.

Five Benefits of NFC Deployment for Retailers

Supported by major credit card companies and retailers alike, near field communication is making its way as a top method of payment processing and advertising.

Mobile meets retail at recent RAMP conference

by James Wester

Mobile Payments Today chatted with a host of mobile payment companies at the recent RAMP conference. 

NRF launches campaign to push jobs, innovation and consumer value agenda

September 21, 2011

With the 2012 election season around the corner, the National Retail Federation has launched a first-of-its-kind major year-long advocacy campaign to advance a…

Gilbarco certifies LIFT up-selling tech for use with Passport POS

September 21, 2011

Gilbarco Veeder-Root announced it has certified up-selling technology from LIFT Retail Marketing Technology Inc. for use with the Passport point of sale…

Hey IKEA, this isn't sexist at all! Just kidding, it totally is.

by James Bickers — Editor, Networld Alliance

Had to double-check that I wasn't reading a story from The Onion at first, but no, I was on Adweek: An Australian IKEA location is testing Mänland, complete…

CustomInk fuels revenue growth by putting uncensored customer reviews on their home page

by Jeanne Bliss — Founder, CustomerBliss

In this era of social media, companies who embrace customer feedback and "believe" the words of their customers earn the right to growth. They realize that…

Lessons learned from Apple: Great customer experiences learn continuously

by Mike Wittenstein — Customer Experience and Service Designer, Storyminers

Any brand that becomes good does so, in part, because it knows how to learn. Any brand that becomes great has developed the ability to keep on learning. Apple…

Sales skills: Training (nurture) or personality (nature)?

by Peggy Carlaw — VP, Impact Learning Systems

The age-old debate — nature versus nurture — is a common theme that pops up for managers who are seeking the right sales candidates. It's an important…

Walls + Forms introduces exterior retail merchandising units

September 20, 2011

Walls + Forms, Inc., a provider of wall systems, displays and signage has introduced exterior retail merchandising units (RMUs). These new standard concessions…