CETW: Multi-touch assisted POP

RedDotNet demonstrates two tablet-based kiosks, one with thumb-wheel interactivity.

Walmart To Go – Will it Stay?

by Lisa Biank Fasig — Director, JZMcBride and Associates

For all of those consumers who would never go to Walmart, the hyperchain has found a way to come to you.The world's largest retailer is testing a home-delivery…

The Napster Moment

by Doug Stephens — President, Retail Prophet Consulting

In 1999, a teenager and a relatively simple piece of technology rocked the music industry. The teen was Shawn Fanning, the technology was P2P file sharing…

Altimeter’s Jeremiah Owyang pinpoints retail's sweet spot

by Laurel Tielis — Author and Professional Speaker, Laurel Tielis & Associates

To find retail's sweet spot, a purchase, put the customer ahead of technology. For multiple purchases, make customers influencers for your business.

Benchmarking your retail performance

by Lynn Switanowski — President, Creative Business Consulting Group

As retailers, we're always striving to do better. We have previously suggested that benchmarking can help give retailers the unique perspective they need to…

Four initiatives to improve long-term results

by Doug Fleener — President and Managing Partner, Dynamic Experiences Group, LLC

Here are four initiatives to focus on right now for a positive impact on your long-term business results. I've written about these before, but I also keep…

Top 100: 46. American Girl

Mattel's American Girl line of dolls, accessories, books and (more recently) movies, has dominated the big and expensive ($95) doll market for 24 years.

Visa preparing to announce mobile payment strategy this month

May 5, 2011

The Wall Street Journal is reporting that Visa Inc. CEO Joseph Saunders said a "significant" announcement regarding the credit card processor's mobile payments…

Barnes & Noble College launches social commerce platform

May 5, 2011

Barnes & Noble College, an operator of campus bookstores and a wholly owned subsidiary of the bookseller Barnes & Noble, Inc., has announced the launch…

Washable RFID tag simplifies inventory tracking process

May 5, 2011

DAILY RFID has released a washable RFID tag to use in garments to simplify the tracking process. It is designed with two small holes in the middle to attach to…

Book excerpt: "The Grocers: The Rise and Rise of the Supermarket Chains"

"The Grocers" describes and analyses the strategies, organization and cultures that have made the supermarkets what they are today.

Top 100: 47. Best Buy

In the sixteen months since taking the wheel as Best Buy CEO in the midst of a global economic crisis, Brian Dunn has kept the world's largest consumer…

Phone app guides consumers to DVD kiosks

May 4, 2011

Integrating technologies to better serve consumers is all the rage in the retail world, and Gulf Coast Multi Media is jumping on the band wagon with DVDFind, a…

Opinion: Retailers need to wake up to 'tender steering'

Retailer associations have been virtually silent on the topic, and there are no reports of major retailers pushing this service.

Three ways packaging can impact, improve the retail experience

Brands are increasing their focus on more distinctive packaging that attracts a loyal customer base.

Retail association urges change in food item pricing rules

May 4, 2011

According to Boston.com, the Retailers Association of Massachusetts, a trade association representing more than 3,200 merchants, is advising the state…

Online grocer utilizes BI to deliver customer service promise

May 4, 2011

According to STORES.com, FreshDirect, a New York-based online grocery delivery company, uses business intelligence (BI) strategies and technologies to help it…

Industry position paper goes beyond planograms

May 4, 2011

A new industry position paper, "Achieving Sustainable Compliance: Getting Beyond the Planogram to Maximize Profits," provides insights on the impact accurate…

Red Chariot retail immersion center to open in June

by Kim Williams — Reporter, NetWorld Alliance

Services are aimed at reinventing the shopping experience post-recession.

Book excerpt: "The Grocers: The Rise and Rise of the Supermarket Chains"

Read an excerpt from Chapter 9 of this new book, "The Internet and Other New Ways of Shopping."