Customer experience lessons from Red Bull

Here are four ways the energy drink brand uses unconventional thinking to stand apart from its competition.

ARTS announces release of new digital receipts standard

June 23, 2011

The National Retail Federation's Association for Retail Technology Standards today announced the release of Version 2 of its Digital Receipts standard. Digital…

Rocket Creative develops pop up store for South African brands

June 23, 2011

South African merchandising and display agency Rocket Creative recently worked with Mac Cosmetics, a division of Estee Lauder Group, to create a pop-up retail…

Best Buy to sublease space, shrink stores

June 23, 2011

Big box retailer Best Buy Co. Inc. is planning to sublease parts of its stores to smaller retailers, according to StreetInsider.com.

NetWorld Alliance publishes guide to tablet computers in retail

June 23, 2011

LOUISVILLE, Ky. — NetWorld Alliance, publisher of Retail Customer Experience and other B-to-B news and information portals, has published "Executive Briefing…

Opinion: Retailers, manufacturers need to work on collaboration

Collaboration shouldn't be exclusive to a new product launch, promotion or supply chain initiative.

Shopatron helps Klipsch develop premium ecommerce site

June 22, 2011

Klipsch, the manufacturer of high-end audio speakers, is making its products available online with the help of ecommerce solutions provider Shopatron.

Hitwise says each new Facebook fan leads to 20 extra visits to a retailers site

June 22, 2011

According to the Hitwise blog, Facebook fans have a real measurable value: 20. That’s the number of additional visits Hitwise analyst Robin Goad said a…

Amex and foursquare roll out mobile coupon program nationwide

June 22, 2011

American Express is embracing location-based mobile couponing. The credit card company is joining with location-based social media site foursquare to roll…

Always Wired: Why Retailers Should Offer Free Wi-Fi In-Store

by Annamaria Turano — Executive Director, MCAworks

Mobile devices are the nexis of consumer purchasing power, as they now give consumers the ability to comparison shop, purchase, and share likes/dislikes from…

The Beauty of Soft Benefits

by Sharon Goldman — Senior Director, COLLOQUY

Benefits of Outsourcing IT Services

Integrating POS systems, installing new equipment and managing service calls can be time-consuming and expensive. A tech partner can help.

Mobile loyalty app shopkick welcomes small, medium retailers

June 21, 2011

Location-based shopping app shopkick is welcoming small local stores and coffee shops into its program. The program, which already includes prominent retailers…

Report says Australian online grocery market to double by 2014

June 21, 2011

According to a story at Australia’s Power Retail, a new report by Nielsen says the online grocery sector in Australia will hit US$25 billion by 2014, more than…

Lowly barcodes get fresh approach

June 21, 2011

The humble universal product code (UPC), the tiny barcode that appears on every package good, is getting a creative new approach. An article at the Wall Street…

NetWorld Alliance publishes roadmap for mobile retail apps

June 21, 2011

LOUISVILLE, Ky. — NetWorld Alliance, publisher of Retail Customer Experience and other B-to-B news and information portals, has published "Executive Briefing…

NN4M combines catalog shopping with impressive interactivity on figleaves.com iPad app

June 21, 2011

NN4M, a provider of integrated, transactional retail apps and mobile solutions, has developed a mobile shopping iPad app for retailer figleaves.com. The new…

Google's Schmidt predicts NFC payments will be widespread soon

June 21, 2011

According to the Financial Times, Google’s executive chairman Eric Schmidt said he believes a third of check-out terminals in retail stores and restaurants…

You can't sell a Rolex like a Ram Truck

by Bob Phibbs — CEO, The Retail Doctor

More and more brands are opening their own retail outlets in an effort to make their brand stand out. But more importantly to control their image.

Good news for retailers and shoppers: "retail therapy" does make you happy

June 20, 2011

According to an article in the UK Daily Mail, it’s official: shopping does make you happy. The article cites a new study that says buying something nice has “a…