Report says retailers need to focus on multi-channel experience

March 16, 2011

The most recent report from RSR Research, a research company run by retailers for the retail industry, is titled,“Omni-Channel Fulfillment and the Future of…

Trimble and Truecount partner to offer RFID Solutions

March 16, 2011

Trimble announced today that it partnered with Truecount Corp., an innovator in RFID software solutions for the retail industry. Truecount will leverage…

NCR unveils first hybrid laser and imaging bi-optic scanner

March 16, 2011

NCR Corp., a global technology company offering assisted- and self-service solutions, recently announced that it is launching the world’s first hybrid laser…

Zoovy announces e-commerce platforms for Buy.com and Sears.com

March 16, 2011

Zoovy, the leader in success driven e-commerce software for online businesses, has announced integrations for Buy.com and Sears.com. To support quickly growing…

Top digital signage tips for retailers offered by Reflect

March 16, 2011

Reflect, the in-store digital media provider powering some of the largest networks in North America, including Best Buy's On Network, GameStop, Target and…

Giving to Tell About It

by Lisa Biank Fasig — Director, JZMcBride and Associates

If a company makes a charitable donation and there aren't any news outlets to report it, does the contribution still count?I was again forced to ask this…

Top 100: 73. Verizon Wireless

After months of buzz and unsubstantiated rumors, Fortune contributor Sarah Ellison confirmed in late October that the Verizon iPhone does exist, that it will…

Some supermarkets eliminate rebates for reusable bags

March 15, 2011

According to the JournalGazette.net, some supermarket chains are eliminating reusable bag rebates because the incentive isn’t making enough of a difference.

Fast Company names its 'Ten most innovative retail companies'

March 15, 2011

FastCompany.com posted its list of the Ten Most Innovative Companies in Retail yesterday, with Groupon topping the list. Reasons for the honor range from…

Apple praised for its role in helping the people of Japan

by James Bickers — Editor, Networld Alliance

Kevin Rose, the founder of Digg and a technology angel investor, published on his blog an email he received from an Apple employee in Japan. It tells a story…

Marketing and 'the wrong hero'

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

Marketing messages must be great stories ... about the true hero.I wish I could remember the source of this elegant language for the person certainly deserves…

Google to pilot NFC POS system

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March 14, 2011

Google Inc. is looking to test a contactless, point-of-sale system allowing consumers to pay for in-store purchases using phones equipped with near field…

IBM announces new software and consulting services for businesses to help meet consumer demands

March 14, 2011

IBM has announced new software, as well as new consulting services dedicated to the emerging category of "Smarter Commerce," which is focused on helping…

Top 100: 75. Walmart

In addition to scaling down store footprints for entry into urban markets and placing Web-enabled workstations in its aisles to attract more sophisticated…

Top 100: 74. Walgreens

In years past, Walgreens executives affectionately characterized the company’s business model as a “hedgehog” that stuck close to its core competencies of…

Meijer announces $75 million investment in Michigan and Ohio stores

March 14, 2011

Meijer, the Grand Rapids, Mich.-based retailer with supercenters in five Midwestern states, will invest more than $75 million in a major remodel project for…

Target and Best Buy change political giving policies

March 14, 2011

According to WJR.net, Target and Best Buy have amended political spending policies following controversies surrounding the 2010 election campaign.

Adidas opens women-only concept store in Korea

March 14, 2011

According to Fibre2Fashion.com, Adidas has opened its first women-specific retail store in Korea, which focuses on customer service for a more personalized and…

Honor What Customers Care About

by Jeanne Bliss — Founder, CustomerBliss

CustomInk is a $70 million T-shirt shop that prints custom T-shirts for family reunions and group and business events. Because actual people at CustomInk…

A sweet rewards program

by Doug Fleener — President and Managing Partner, Dynamic Experiences Group, LLC

I'm not a big fan of traditional loyalty programs although I do belong to multiple grocery and drugstore programs. And that's exactly why I'm not a fan. If…