Virtual POS discussion turns lively

June 20, 2011

In a recent presentation at RIS News Retail Technology Conference in Orlando, Fla., Ken Morris from Boston Retail Partners spoke to a standing room only crowd…

UK mobile coupon company Eagle Eye secures funding

June 20, 2011

UK Mobile voucher company Eagle Eye Solutions has raised £1.5 million (US$2.4 million) in a round of funding led by Sir Terry Leahy, former CEO of UK retailer…

Study: UK online customer service needs improving

June 20, 2011

A new report from Eptica, a UK-based provider of customer interaction management software, surveyed the online customer service practices of 100 leading UK…

Taking search right to the shelf

by Doug Stephens — President, Retail Prophet Consulting

If you’ve ever searched for a product on your mobile device that you wanted to find and buy right away, you know what you mostly get back are a mix of results…

MUJI, the 'unbrand'

by Jim Joseph — President, Lippe Taylor

I find this recent import from Japan to be an interesting retail branding story.

Thumping the sales slump

by Doug Fleener — President and Managing Partner, Dynamic Experiences Group, LLC

Just about any store or person hits a sales slump sometime in the year. Some slumps last a day, some last a couple days, and some last an excruciating amount…

Bloomsday Breakfast at Bryant Park creates buzz for Ireland

by Laurel Tielis — Author and Professional Speaker, Laurel Tielis & Associates

NEW YORK — With all of the less-than-happy stories in the news, how do you brand a country, create community involvement, and make people happy?

When all else fails, buy your competitor?

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

Is AT&T's proposed purchase of T-Mobile good strategy? Or another form of denial?

Mobile Retail Monday: Simon Malls

The app offers lots of options, but suffers from not having enough relevant content.

Five steps to integrating your multichannel marketing

While the message should remain consistent, what works on television or in a circular likely won't work on mobile or at the shelf.

Retailer videos find audience on YouTube

According to new research, 73 percent of U.S. retailers are making use of online video.

Russian companies form RFID joint venture

June 19, 2011

Russian nanotechnology company Rusnano, along with Sitronics, a Russian electronics company, and X5 Retail Group, Russia's largest retailer, have joined in an…

Digital signage & coupon kiosks aim for redbox-like ubiquity

by Christopher Hall — w, t

Coupon Express digital signage kiosks are gaining steam in their drive toward market penetration.

Geoscape to integrate new tool into its online marketing system

June 19, 2011

Geoscape International Inc., a business intelligence and analytics company, announced it has integrated Acxiom Corp.’s Personicx data and analysis tool into…

Brookfield unveils plans for $250 million retail redevelopment

June 16, 2011

According to GlobeSt.com, Brookfield Office Properties rolled out a $250 million retail redevelopment plan for the World Financial Center site in New York…

Canada gets its mobile POS

June 16, 2011

Payfirma Corp., a Canadian payment processor, has launched a mobile point of sale for the iPhone, iPod Touch and iPad that lets any business process credit…

Top 100: 34. Layaway

Although the concept still conjures up images of the Great Depression, layaway plans saw a big resurgence during the economic downturn of the 2008 holiday…

Obama points to self-service as factor in unemployment numbers

June 15, 2011

In a Today show interview with Ann Curry, U.S. President Barack Obama talked about one of the reasons he thought employment numbers have been slow to rebound…

Wincor Nixdorf develops automatic 360-degree scanner for fast checkout

June 15, 2011

Wincor Nixdorf AG has developed a new automatic checkout solution for ICA, one of the biggest retail chains in Sweden. The new checkout solution, 360 Scan…

New social shopping study reveals how consumers select and purchase goods online

June 15, 2011

PowerReviews and the e-tailing consultancy group yesterday released the 2011 Social Shopping Study, which looks at how consumers research, select and purchase…