IBM is testing biometrics technology for retail marketing

February 28, 2011

International Business Machines Corp. (IBM) is testing technology that would use biometrics — automated ways of recognizing humans based on physical or…

Is augmented reality the future of retail?

February 28, 2011

 Global revenues from augmented reality (AR) applications and services are projected to reach $1.5 billion by 2015, according According to Pocket-lint.com.

Video: The Best Experiences in the World and What Makes Them Work

Why looking at a business from the customer's point of view leads to raving fans and a better bottom line.

DSE: See-through display showing the way for retail digital signage?

by Christopher Hall — w, t

STRATACACHE's Chris Riegel called the PrimaSee display an example of where retail digital signage is headed.

Unbendable Customer Experience Rule #5

by Mike Wittenstein — Customer Experience and Service Designer, Storyminers

Advertising is a tax brands without sufficient word-of-mouth support have to pay.

Simplicity as a competitive advantage

by Doug Fleener — President and Managing Partner, Dynamic Experiences Group, LLC

Simplicity is a competitive advantage. Most people overcomplicate things, and when they do they lose their effectiveness. Here are some examples I've seen and…

In-store coupon kiosks saving grocery shoppers money

February 27, 2011

Customers at Food Lion supermarkets are using more coupons than ever since the grocery chain deplolyed coupon-dispensing kiosks inside stores.

Mobile Monday: Champs Sports

The app is built around two primary features, a product selector and a product/store locator.

Proposed legislation would eliminate price stickers in Michigan

February 27, 2011

According to The Detroit Free Press, shoppers in Michigan may no longer see price stickers on merchandise because of pending legislation supported by Gov. Rick…

Top 100: 84. H&M

Just days before the Swedish fashion giant's hotly anticipated designer collaboration, "Lanvin for H&M" hit stores on November 20, the company announced a…

Five rules of real-time marketing

Use new tools and tech to know your customers, and interact with them appropriately.

Borders files bankruptcy, plans to close nearly 200 stores

February 27, 2011

Borders Group, an Ann Arbor, Mich.-based bookstore owner, filed for Chapter 11 bankruptcy protection Feb. 16, citing a challenging economy and a changing…

Microsoft introduces Microsoft Dynamics AX for Retail R2 at EuroShop 2011

February 27, 2011

Microsoft Corp. launched Microsoft Dynamics AX for Retail R2 in Germany at the global retail industry trade fair, EuroShop 2011.

Will new J.C. Penney logo succeed where Gap failed?

by Kim Williams — Reporter, NetWorld Alliance

The retailer's new logo uses the Helvetica font - as did the ill-fated Gap redesign.

Groupon Earns Points in Latest Deal

by Lisa Biank Fasig — Director, JZMcBride and Associates

Finally, Groupon will be giving its loyal members Group-points.

Harvard Book Store simulates window-shopping online – and does it well

by James Bickers — Editor, Networld Alliance

Two years ago, Amazon tried something called Windowshop, an interactive Web app that aimed to make the online book-browsing experience more like the in-store…

Retail installation designed for Puma on display at London’s Selfridges stores

February 24, 2011

According to WIDN.com, London’s Selfridges, a high-end department store chain, is presenting a retail installation for Puma, designed to showcase an…

PeopleAnswers and RadioShack partner to improve hiring process

February 24, 2011

According to BusinessWire.com, PeopleAnswers has announced a software licensing agreement with RadioShack Corp. The agreement will expand RadioShack’s use of…

Delvinia Dig report focuses on future of retail

February 24, 2011

The latest "Dig" report from Delvinia, a Canadian digital strategy and customer experience design firm, indicates the growing influence of digitally savvy…

DigitalSignageToday.com publishes guide to media players

February 24, 2011

LOUISVILLE, Ky. — DigitalSignageToday.com announced the publication of its "Digital Signage Media Player Comparison Guide," a 34-page report that aims to help…