Digby brings In-Store Mobile Module to retailers

February 23, 2011

Digby, provider of mobile commerce for top retail brands, announced today the launch of the Digby In-store Mobile Module, a new feature that enables retailers…

Top 100: 86. Publix

The nation’s largest employee-owned supermarket chain defied the recession by opening 36 new stores in 2009, and hiring more than 27,000 new associates.

Top 100: 85. LEGO

The 76-year-old Danish toy maker saw its profit jump almost 64 percent in the first half of 2010. The family-owned company’s core snap-together plastic brick…

Panphonics Directional Audio Speakers installed in 7-Eleven in-store digital networks

February 23, 2011

Panphonics, a provider of directional audio speakers, announced Wednesday that its patented Sound Shower loudspeakers have been installed in the industry’s…

Sears announces new CEO

February 23, 2011

The Sears Holdings board of directors has elected Lou D’Ambrosio as the chief executive officer and president of the company.

The communication station: are you making your connections?

by Sharon Goldman — Senior Director, COLLOQUY

Savvy loyalty marketers know that deeper engagement and personalized communication are the biggest loyalty drivers for high-value customers, not mass e-mail…

Building a company of respect

by Jeanne Bliss — Founder, CustomerBliss

The Headsets.com experience is defined by the attitude of the customer service rep you reach when you call, and how you feel when you hang up the phone from…

What you can't teach buyers

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

There are some things you just can't teach buyers. Nor should you try.As sellers, we can educate buyers on:

STORES/BIGresearch survey says consumers investing in small luxuries again

February 22, 2011

New research released by STORES Magazine reports that consumers are slowly starting to enjoy some of the services or items they may have previously sacrificed…

Retailers review the role of stores as multi-channel booms

February 22, 2011

An increasing number of consumers are researching products in bricks-and-mortar retail stores before purchasing online, according to new research by Deloitte…

Amazon offering unlimited instant streaming to Prime members

February 22, 2011

According to WSJ.com Market Watch, Amazon announced yesterday that it is now offering unlimited instant video-streaming of movies and TV shows at no additional…

GoGo Cast digital signage on the go for Xtra Mart

February 22, 2011

Digital out-of-home network company GoGo Cast Inc. today announced an in-store partnership with Xtra Mart for the use of GoGo Cast's high-definition Go-Screens…

Top 100: 87. Retail at airports

Once upon a time, delayed air travelers had to settle for browsing meager newsstands and snacking on food court cuisine. Things have changed, however. Many of…

MICROS-Retail announces XBR and Balance Sales Audit versions 7.0

February 21, 2011

MICROS-Retail, a division of MICROS Systems, Inc. and provider of retail technology, announced the release of XBR Loss Prevention and Store Analytics version…

MFoundry connects consumers to money and coffee

by James Wester

Drew Sievers, CEO of mFoundry, talks about how his company is helping companies like Starbucks offer mobile convenience.

Apple planning a secret retail employee meeting?

February 21, 2011

According to TG Daily.com, it is rumored that Apple will hold meetings with its retail store employees to introduce product changes and additions.

NRF: Americans plan to spend a little, save a little of their tax refunds

February 21, 2011

With signs of an improving economy, many Americans are now keen to use their tax refunds to treat themselves, or their families, to a major purchase such as a…

Square drops transaction fees for merchants

by James Wester

February 21, 2011

Mobile payment start-up Square has announced it will be dropping per-transaction fees charged to its customers. Merchants using the service to accept credit…

Survey shows majority of shoppers motivated by brand loyalty

February 21, 2011

CrossView, a provider of cross-channel commerce solutions, recently released a survey showing that more than half of 177 shoppers surveyed are motivated by…

Five barriers to building retail customer loyalty

Loyalty programs should be about companies demonstrating their loyalty to customers, not the other way around.