Educating the Buyer

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

If you want leverage in a sales call...

NRF: VeriFone debuts mobile payment solutions (VIDEO)

by James Bickers — Editor, Networld Alliance

The payments giant unveiled its strategy for mobile at an early sneak-peek on NRF opening day.

NRF: Panel ponders retail's prospects for recovery

by James Bickers — Editor, Networld Alliance

January 9, 2011

NEW YORK - NRF president and CEO Matt Shay opened Monday's sessions at the NRF 100th Annual Convention & EXPO with a message of optimism and hope, for an…

HP's new retail digital signage, POS offerings at NRF BIG Show

by Christopher Hall

HP continues its move into the digital signage space and strengthens its retail offerings at the BIG Show.

NRF: Panel considers what retailing will look like in 2020

by James Bickers — Editor, Networld Alliance

Changing demographics, emerging markets among the seismic changes retail is facing in the coming decade.

NRF: How retailers are adjusting to a graying consumer

by James Bickers — Editor, Networld Alliance

January 9, 2011

NEW YORK - Speaking at the Monday morning NRF session “Consumer 2020: What Lies Ahead for the Retail Industry?” several retail executives discussed how they're…

Retaligent intros Charisma 1:1 clienteling and loyalty solution

January 9, 2011

Retail software company Retaligent Solutions Inc. recently announced its new retail-specific Customer Relationship Management (CRM) solution, Charisma 1:1.

Empathica expands GoRecommend to Twitter, e-mail

January 9, 2011

Customer experience management solutions provider Empathica Inc. announced today its GoRecommend solution has expanded the company's coverage of social media…

NRF: Walmart unveils ROI data for in-store digital signage campaigns

by James Bickers — Editor, Networld Alliance

January 9, 2011

New York -- At a Monday afternoon National Retail Federation session presented by Walmart and creative partner Studio Squared, the retailer released data on…

NRF: Target, Walgreens execs talk mobile strategy

by James Bickers — Editor, Networld Alliance

Executives discussed their strategic approach to integrating mobile with the in-store, online experiences.

NRF: Executive schools retailers on mobile payment

Retailers could reap a plethora of benefits by implementing mobile-payment systems

Livetweet: Follow the NRF 2011 Big Show

This weekend, the retail world will converge on New York City for the NRF 100th Annual Convention & EXPO. The event takes place January 9-12 at the Jacob…

ShopperGauge report examines in-aisle display effectiveness

January 6, 2011

The suppliers of the ShopperGauge technology have announced the release of a new case study targeted at answering one of the retail industry's top in-store…

Alaska wireless store adds new digital retail displays

January 6, 2011

Shoppers looking over the latest wireless devices at Alaska Communications stores are using MicroSigns' digital pricing displays to get the information they…

At CES, Alcatel-Lucent unveils six new retail solutions

January 6, 2011

At this year's Consumer Electronics Show (CES) in Las Vegas, six new retail solutions were debuted by the ng Connect Program, founded by Alcatel-Lucent.The…

Social media integrated into new ReAct retail digital signage

January 6, 2011

Interactive merchandising solutions firm MTI announced that it has integrated popular social media tools that influence how people shop directly into its new…

Starmount launches mobile POS system for retail

January 5, 2011

Starmount has introduced its new mobile selling assistant, Engage, which it says allows retailers to deliver a more efficient, personalized store experience…

Aruba announces Wi-Fi solution for in-store mobile marketing

January 5, 2011

Aruba Networks has announced a new Wi-Fi solution for in-store mobile marketing, developed in partnership with Digby and Nearbuy Systems, that it says enables…

Report: Cross-channel integration a key 2011 retail priority

January 5, 2011

ChannelNet, a sponsor of the November 2010 Aberdeen Group study, "The Roadmap from Multi-Channel to Cross-Channel Retailing," says the report findings clearly…

Shedding legacy practices is key to building great customer experiences

There is opportunity for those who grasp that customers will respond to an experience delivered from their point of view.