News & Media
Consumer needs to be the central focus of multi-channel retail
April 9, 2008
Retail Week: Multichannel retailing should be about allowing customers to access your services in whatever form they find easiest, while continuing to act as…
read nowShopperDNA gauges effectiveness of in-store marketing
April 9, 2008
Progressive Grocer: Marketing and sales management consulting firm Cannondale Associates has developed an analytical process and methodology for successfully…
read nowSelf-service store may employ RFID instead of people
April 9, 2008
RFID Journal: Food retail research and consulting company Food Information Service Europe is in discussion with retailers in the Netherlands and Belgium to…
read nowA.R.E. Retail Design Award winners named
April 8, 2008
The Association for Retail Environments has published the complete list of winners in its 2008 Retail Design Awards. Store of the Year was awarded to…
read nowTimeTrade announces webinar on personalized retailing
April 8, 2008
BEDFORD, Mass. — TimeTrade Systems, provider of self-service appointment scheduling, announced it will host a complimentary Webcast on April 17 entitled "Drive…
read nowEscalate releases Customer1 version 4.0
April 7, 2008
SAN DIEGO — Escalate Retail announced the availability of Version 4.0 of its Customer1 point of service software application. The upgraded version of…
read nowReport: Multi-channel must be seamless, customer-centric
April 7, 2008
SARATOGA SPRINGS, New York — CORESense, a software-as-a-service multi-channel retail management system company serving small to medium-sized specialty…
read nowIBM WebSphere Premises Server connects with sensor data
April 7, 2008
ARMONK, NY — IBM announced the release of WebSphere Premises Server version 6.1, a software product that enables business process transformation by responding…
read nowNorth American consumers demand more self-service
April 7, 2008
ORLANDO, Fla. — A growing legion of North American consumers use self-service in their everyday lives, and the latest research from NCR Corp. shows an…
read nowShopatron rolls out in-store pickup solution
April 7, 2008
SAN LUIS OBISPO, Calif. — Shopatron, a provider of e-commerce solutions for consumer goods manufacturers, directs orders from manufacturers' Web sites to…
read nowMuzak, DMX receive DOJ clearance on merger
April 7, 2008
FORT MILL, S.C. & AUSTIN, Texas — Muzak LLC and DMX Inc. announced that they have been informed by the Antitrust Division of the U.S. Department of…
read nowManufacturing-on-demand could reinvent video retailing
April 6, 2008
Screen Digest: The video business is approaching saturation point in many markets. Retailers struggle to accommodate an ever-expanding DVD catalog while…
read nowInaugural Customer Experience Summit announced
April 6, 2008
WASHINGTON, D.C. — The inaugural Customer Experience Summit, co-hosted by RetailConnections and by Cathy Hotka & Associates, will take place August 17-19…
read nowUsing virtual reality to test merchandising layouts
April 6, 2008
Oshkosh Northwestern: Kimberly-Clark Corp. is working virtual miracles for its clients and partners these days. Welcome to its Innovation Design Studio in…
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Mystery shopping changes with the times
by James Bickers — Editor, Networld Alliance
Hidden cameras, online reporting update the venerable tool.
read nowReport: In-store systems get most retail IT dollars
April 3, 2008
IT Pro: According to a report from research firm Martec, the average IT investment among the top 100 retailers has stayed flat at 1.3 percent of sales for the…
read nowPersonalized products to become major trend in coming years
April 3, 2008
Retail Week: Sustainable development charity Forum for the Future, supported by Tesco and Unilever, carried out in-depth research for its Retail Futures…
read now3D video kiosks land in grocery stores
April 3, 2008
CHATSWORTH, Calif. — Provision Interactive Technologies has announced its 3DEO Reward Centers are now available in the United States. The kiosks are currently…
read nowAmazon launches text-message shopping
April 2, 2008
Business Week: On Tuesday, Amazon.com introduced Amazon TextBuyIt, a service that lets users purchase items via mobile text messages. The same day, Citibank…
read nowE-commerce growth threatened by tech barriers
April 2, 2008
MIAMI — Retail's e-commerce channel has become a shining star in an otherwise dismal retail season. While the National Retail Federation projects overall…
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