DHL launches pop-up in D.C.

March 24, 2022

Shipping services provider DHL has launched a mobile pop-up store in Gaithersburg, Maryland.

How stellar customer service can boost the customer experience

A live webinar on Thursday, April 7 focuses on how retailers can meet high-scale customer service demands with exceptional customer experience.

Sephora taps FreedomPay to expand payment, mobile POS options

March 23, 2022

Beauty retailer Sephora is deploying the FreedomPay commerce platform to expand payment and mobile POS options to customers at its 500-plus store locations.

Costco ending COVID-related hours come April

March 23, 2022

Costco is ending the special shopping hours enacted at the start of the COVID-19 pandemic for the elderly, frontline healthcare workers and first responders.

Retail sales to grow 6% to 8% this year, claims NRF

March 23, 2022

Retail sales will increase between 6% and 8% this year, compared to 14% last year, according to the National Retail Federation's annual forecast.

3D commerce trends to watch In 2022

by Yehiel Atias — Co-Founder and CEO, Hexa

Here's a look at new ways of providing convenient and sticky customer experiences in 2022 and beyond.

New York food market expands into fresh food vending

March 22, 2022

Farmers & Artisans, a fresh food market and bakery in Snyder, New York, has followed a trend among many retail food operators and expanded into fresh food…

Samsung, Moneyhub team on open banking self-serve kiosk

March 22, 2022

Moneyhub, a payments platform, has teamed with Samsung to facilitate open banking payments on a retail self-service point-of-sale kiosk, according to a press…

Ireland retailer, Compass Group team up on checkout-free store

March 21, 2022

Market x Flutter, a sports betting, gaming and entertainment retailer in Dublin, Ireland, opened its newly renovated global headquarters featuring a completely…

Whole Foods Market in California launches cashierless checkout

March 21, 2022

The new Whole Foods Market in Sherman Oaks, California features Amazon's "Just Walk Out" technology, the second Whole Foods Market in the country to allow…

bp to debut Maghgin, Grabango self-checkout solutions

March 21, 2022

Global fuel retailer bp has unveiled a series of initiatives for innovating the future of fuel and convenience stations in the U.S., including self-checkout…

Pilot travel center $1B upgrade features checkout kiosks

March 18, 2022

The Pilot travel center upgrade includes self checkout kiosks. Pilot Company, a travel center operator, launched a $1 billion initiative today that…

Selecta Group debuts automated store in Belgium

March 18, 2022

Selecta Group, the Switzerland-based route service provider of convenience services, is launching its next generation of food tech solutions in Europe — a…

5 ways retailers can cut costs without sacrificing customer experience

by Brian Lannan — Vice President, Retail Experience, Avtex

NRF's Top 100 Retailers List is dominated by large, low-cost retailers. Amazon allows consumers to price shop any product, anytime, from anywhere. Walmart has…

Alfi report says retailers will invest more in QR codes

March 18, 2022

The advertising industry's adoption of digital technologies, such as QR codes, has ushered in strategies experts believe will become vital in connecting with…

Understanding the role of employee experience in CX

Why the store associate/ambassador is more critical than ever to the retail customer experience.

Cosmetologist debuts lash vending machines in North Dakota malls

March 17, 2022

Lashes are available for purchase at vending machines at the Gateway Mall in Bismarck, North Dakota and the Dakota Square Mall in Minot, North Dakota…

Signage market to hit $63.3B by 2031

March 17, 2022

The global signage market should see a CAGR of 6.3% between 2022 and 2031, reaching $63.3 billion by 2031, according to a study by Future Market Insights.

Walmart has big, big hiring plans

March 16, 2022

Walmart aims to hire thousands of technologists and expand locations, according to a blog post authored by Suresh Kumar, EVP, CTO and chief development officer.

Retail spending ebbs amidst inflation, high gas cost

March 16, 2022

Consumers were spending in February but not quite at the pace of January, according to the Commerce Department.