Bath & Body Works chief leaving in May

February 28, 2022

Bath & Body Works CEO Andrew Meslow will step down from his role in May due to health reasons.

Retail trends: Crypto, micro-fulfillment, the Edge and labor optimization

Everyone knows 2021 was a challenging year, but with challenge comes opportunity. Retail technology veteran David Wilkinson shares his insights on what attuned…

C-stores seek power rate equity before investing in EV charging stations

February 25, 2022

Convenience stores in Georgia are seeking a law to require the state's electric company, which has a monopoly, pay the same electricity rates convenience…

Lowe’s, Instacart team up on delivery effort

February 25, 2022

Lowe's and Instacart are teaming up to pilot same-day delivery and the move is the first time a home improvement retailer is on the Instacart platform.

Target eliminates mask requirement for shoppers, staff

February 25, 2022

Consumers and store associates and workers will no longer have to wear a protective COVID-9 mask in Target stores.

Pyramid Computer’s David Frei talks importance of tracking CX trends

February 24, 2022

David Frei, vice president of strategic partnerships at Pyramid Computer and an advisory board member of the Interactive Customer Experience Association…

Tech partners debut self-serve kiosks that accept PayPal, Venmo

February 24, 2022

Citcon, a mobile wallet payment provider, has integrated its payment technology with Abacus Business Computer, a merchant services company serving the…

Frank Mayer and Associates debuts bill payment kiosk

February 24, 2022

Frank Mayer and Associates Inc., a kiosk and display manufacturer, recently introduced the Gateway kiosk to its line of standard self-service kiosks, according…

Home Depot bests sales expectations, growth ahead

February 23, 2022

The Home Depot's sales spiked 11% in the fiscal fourth quarter, beating analysts' expectations, and the retailer stated there is "slightly positive" growth…

Metaverse an unknown to over one third of consumers

February 23, 2022

More than a third of consumers, 35%, have never heard of the metaverse, according to a Gartner survey.

Target testing drive-up for returns, Starbucks orders

February 23, 2022

Target is testing a curbside service that would let guests get a Starbucks order as well as make a return to the store via a contactless app feature.

CX trends for 2022: Comfort, creativity, convergence, change

by Lisa Powers — Associate UX Director at Capgemini Americas, Capgemini

Retail trends coming: Stronger emphasis on inspiring consumer confidence, a growing need for brand differentiation, converging CX-related functions, and a new…

Grocery delivery service taps OOH to make splash in U.S.

Food delivery services became all the rage when the pandemic hit two years ago. Getir an “ultrafast delivery provider,” established in Turkey in 2015, finally…

Coca-Cola, Sandstar team up on 'smart' retail lounge

February 22, 2022

Coca-Cola has partnered with Sandstar, a vending technology provider, to launch the Coca-Cola Smart Lounge, a digital, interactive shopping experience that…

Majority of customers prefer digital payments

February 22, 2022

A survey by Onbe, a corporate disbursements platform, found 74% of 1,000 consumers prefer digital payment methods to traditional forms. In addition, 65…

5 Ways to Kickstart Your Contactless Touch Journey

Today’s tech is designed to deliver engaging customer experiences without the human touch, but how do you implement contactless touch solutions in a meaningful…

Grabango to deploy checkout-free technology at MAPCO stores

February 21, 2022

Grabango, a provider of checkout-free technology for existing stores, has partnered with MAPCO, a southeastern convenience store chain, to add checkout-free…

College campus introduces cashierless checkout market

February 21, 2022

The SJSU Ginger Market at San Jose State University has been transformed into an autonomous retail experience, enabling students, faculty and staff to grab the…

Aldi tests recycling reverse vending machine

February 21, 2022

Aldi installed its first reverse vending machine for plastic bottle recycling on a trial basis in Ireland, according to an msn.com report.

Walgreens, Volta team up on EV charging kiosks with OOH advertising

February 21, 2022

Walgreens has partnered with Volta Inc., a provider of electric vehicle charging stations, to install 1,000 direct current fast charging kiosks at over 50…