Irish retailers launch AI reverse vending machines

December 1, 2021

Sensi, a Dublin, Ireland based manufacturer of a reverse vending machine to retrieve recyclable items in exchange for payment, has been introduced to locations…

Vending machine offers uplifting messages

December 1, 2021

A glassfront vending machine in the Dubai Design District dispenses compliments in Arabic and English as part of a mental health improvement effort, according…

The customer journey: What does the future hold?

Ruth Crowley, vice president of merchandise and brand strategy at the Hudson Group, will give the opening keynote at the Self-Service Innovation Summit being…

Women spending less this holiday

November 30, 2021

More than a third of American women plan to spend less this holiday season, according to BMO Financial Group's Real Financial Progress Index. Women have less…

Younger audiences embrace OOH ads

November 30, 2021

Out of Home advertising, in combination with social media, is a powerful vehicle for reaching younger generations, according to a consumer survey conducted by…

Pandemic spurring consumer QR code usage

November 30, 2021

Customer use of QR codes has increased during the pandemic as retailers moved to offer shoppers touch-free interactive experiences in store.

CVS aims to redesign pharmacy focus

November 29, 2021

CVS will shutter 900 drugstores in the next three years as a first step to revamping its store format to become much more a health services location.

Macy’s mulling e-commerce channel split off

November 29, 2021

Macy's has hired a consulting firm to assess splitting off its e-commerce channel from its physical store business.

Dollar General, DoorDash partner on same-day delivery

November 29, 2021

Dollar General and DoorDash are partnering to offer on-demand delivery of everyday essentials via the DoorDash app.

How to stay ahead in the e-commerce battle for customers

by Jason Rosenbaum

Online retailers haven't had it easy in the past year or so, but they're really going to have their work cut out for them in Q4.

Target enjoys healthy Q3

November 24, 2021

Comparable Q3 sales grew 12.7%, digital comparable sales grew 29% and earnings per share was up 51.6% for retailer Target in Q3.

Lowe’s sales momentum continues in Q3

November 24, 2021

Home improvement retailer Lowe's reported net earnings of $1.9 billion for the quarter ended Oct. 29, a healthy jump compared to 2020 Q3 net earnings of $69…

CX market to surpass $100B global revenue by 2026

November 24, 2021

The customer experience and customer engagement market is projected to surpass $100 billion in annual worldwide revenue by 2026, and global CX software revenue…

Self-service upright VR kiosk innovations march on

The upright kiosk remains a popular genre for VR deployment, especially for venues that want to dip into the immersive waters but do not have the space or deep…

Supply chain woes not easing for retailers

November 23, 2021

The ongoing supply chain issues remain daunting for retailers with just under six weeks left in the holiday shopping season.

Singapore firm deploys donation vending machines in malls

November 23, 2021

Endowus, a Singapore-based wealth management firm, has placed 12 vending machines in four Singapore shopping malls to support donations to 15 organizations…

Louisiana entrepreneur debuts cosmetics vending machine

November 23, 2021

After selling lashes out of her car and participating in pop up shops for two years, Houma, Louisiana entrepreneur Tierrany Bonvillian has created a cosmetics…

Ex Levi’s leader takes chief customer role at Narvar

November 22, 2021

Anisa Kumar, a retail veteran who has served in leadership roles at Levi's, Walmart and Target, has been named chief customer officer at Narvar, a…

Retail sales up on a healthy pace

November 22, 2021

Retail sales increased 1.7% in October, compared to September, according to the U.S. Commerce Department, reflecting the biggest growth since March.

Amazon Fresh boasts ‘Just Walk Out’ tech in California

November 22, 2021

This Thursday, Amazon will introduce its "Just Walk Out" technology at the Amazon Fresh store at 11340 South St. in Cerritos, California, allowing shoppers to…