Unilever tests smart-refill kiosk for homecare products

July 23, 2021

Shoppers at Mumbai's Reliance Smart Acme Mall will be able to refill homecare products rather than having to purchase new packets, thanks to Unilever's…

DOOH global market may hit $35B by 2027

July 23, 2021

The worldwide market for DOOH promotion, estimated at $18.8 billion in 2020, will climb to $35.1 billion by 2027, according to ResearchAndMarkets.com.

Norway debuts digitized car dealership

July 22, 2021

Harald A. Møller AS, Norway's largest car importer, has introduced a digital service station for dealerships from Sharebox AS with service check-in around the…

Costco keeping senior hours post pandemic

July 22, 2021

The special senior hours wholesaler Costco set up during the pandemic year will remain though they will be bit more limited.

Ulta Beauty mini shops launching next month in Target stores

July 22, 2021

Target will be home to Ulta Beauty mini shops come August offering more than four dozen products.

Uber expands grocery market footprint

July 21, 2021

Uber Technologies Inc. is expanding its on-demand and scheduled grocery delivery, making service available in over 400 U.S. cities and towns, which more than…

Specialty car retailer boosts sales using messaging, review technology

July 21, 2021

Car Toys, a multi-channel specialty car audio and mobile electronics retailer, has seen nearly 6,000 leads and converted over $50,000 in sales in just two…

Italian luxury retailer going hyper personal with customer experience

July 21, 2021

Missoni, an Italian luxury fashion retailer, is partnering with Tulip, a cloud-based retail mobile solution provider, to create hyper-personalized customer…

Savory Restaurant Fund leader talks creating loyal customers, raving fans

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Alonso Castañeda, VP of brand development and strategy for the Savory Restaurant Fund, shared how the portfolio of brands is harnessing social listening and…

Expert offers insight on how self-service improves the customer journey

Matt Redwood, director of advanced self-service solutions at Diebold Nixdorf, offers insight into how and why self-service is making the customer journey…

White Castle, Del Taco, Verizon offer insight on creating a virtual experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Technology and digital marketing leaders from Verizon, White Castle, Del Taco and First Orion shared strategy insight on developing a virtual customer…

Retail Insight names Bob Godfrey as COO

July 20, 2021

Retail Insight, a provider of store-focused retail analytics technology, has appointed Bob Godfrey as COO.

NRF expects record back-to-school spending this year

July 20, 2021

Consumers will spend record amounts for back-to-school necessities and total spend is projected to hit a record-setting $37.1 billion — up from $33.9 billion…

ICSC revamps name in wake of retail real estate evolution

July 20, 2021

The International Council of Shopping Centers, the top global trade group for the retail estate industry, will now be known as Innovating Commerce Serving…

ICX Association names award winners in interactive customer experience

by David Drain

The Interactive Customer Experience Association presented its annual Elevate Awards during the #ElevateICX Virtual Symposium last week. The awards recognize…

HMS Host, Rise Southern Biscuits share lessons learned from COVID

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A panel of retail experts shared what technologies became critical during COVID-10 and which of these solutions will be important to retail post-pandemic…

Target goes TikTok in search for employees

July 19, 2021

Target is embracing social media platform TikTok in its efforts to find workers.

Victoria's Secret rebranding eliminates fashion angels

July 19, 2021

Victoria's Secret is busy rebranding its stores and the refresh won't include its iconic fashion "secret angels."

Improving consumer relationships in a virtual world

by John Nash — Chief Marketing and Strategy Officer, Redpoint Global

John Nash, chief marketing and strategy officer at Redpoint, explains why retails must strive to provide customers with a relevant, personalized experience.

Korea c-store chain debuts alcohol beverage vending machine

July 19, 2021

Emart24, a South Korea convenience store chain, has introduced an artificial intelligence-based alcohol vending machine in Seoul that would support its fully…