Home Depot, Zivelo share insights at NRF on building the 'store of the future'

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Healey Cypher, CEO of Zivelo, and Albert Vita, director of in-store experience and visual merchandising at The Home Depot, co-presented their ideas on defining…

NRF study: Online shoppers want free shipping

January 17, 2019

"Buy online, pick up in store" (BOPIS) and free shipping are big consumer wants, according to a National Retail Federation report.

Online carrying torch for retail growth, claims Adobe research

January 17, 2019

Consumers spent $126 billion online during this past holiday season, an increase of 16.5 percent compared to 2017, according to Adobe Analytics.

Hughes Network Systems now Verifone MNSP-certified

January 17, 2019

Hughes Network Systems is now a certified Verifone Managed Network Service Provider, a certification that allows the company to provide Verifone point of sale…

Webinar offers insight on reducing retail employee shrinkage, savings on operating costs

Stanley Security CEO Matt Kushner will outline Stanley Security's loss prevention solution, which combines video surveillance with exception-based reporting as…

Hypervsn debuts 3-D signage solutions

January 16, 2019

Hypervsn has unveiled its Solo L and Hypervsn 3-D Studio solutions for 3-D signage. The Solo L uses a four-ray rotor lined with LEDs to produce 3-D images and…

NRF Big Show Report: The big ‘c’ and retail economics ahead

Standing still, and not understanding the value of data, could prove to be the demise of many a retailer, big and small, despite encouraging economic…

PCMS taps Tanya Bowen as chief digital leader

January 15, 2019

Retail commerce software and services company PCMS has named Tanya Bowen as chief digital officer.

Steven Hornyak tapped as Symphony CPG/AI CEO

January 15, 2019

Symphony CPG/AI, a SymphonyAI company, has named Steven Hornyak as CEO.

2018's best retail trends: Learning From Kroger, Walmart, Lidl & others

by Bryan Pearson — President, LoyaltyOne

As the new year takes root contributor Bryan Pearson offers up eight trend takeaways from 2018.

Target enjoys robust holiday sales, makes leadership moves

January 14, 2019

Target's comparable sales grew 5.7 percent in the November-December period, a healthy jump compared to last year's 3.4 percent in the same period.

Retailers ditching paper manuals for digital training tools

January 14, 2019

Employees armed with mobile tools are happier, better trained and take better care of customers, according to a survey conducted in 2018 by Vanson Bourne on…

Survey: Few Americans want limits on face recognition tech

January 14, 2019

A national survey from the Center for Data Innovation reveals one of four Americans want the government to strictly limit facial recognition technology. Just…

Customer engagement is about the journey, not just the destination

by Jean Belanger — CEO, Cerebri AI

Jean Belanger, co-founder and CEO of Cerebri AI, offers insight on how artificial intelligence has a unique role to play in allowing retailers to take…

Bank of America online CX 'exceptional'

January 11, 2019

Marketing data and analytics company J.D. Power has introduced a website certification program to recognize brands that provide an exceptional online…

Hughes Discussion: Verifone EZR EOL 2

At the Verifone Client Forum in May, 2018, Verifone announced plans to end-of-life the Enhanced Zone Router. As a result, retailers will need to use a managed…

Hughes Discussion: Verifone EZR EOL

At the Verifone Client Forum in May, 2018, Verifone announced plans to end-of-life the Enhanced Zone Router. As a result, retailers will need to use a managed…

Why some retailers don't need a pop-up experience

Frank Weil, chief customer officer at KWI, opines that the pop-up marketing strategy may not be a great approach for every retailer and offers up questions to…

Walmart testing Flippy for in-store deli operations

January 10, 2019

The nation's top retailer is piloting a robotic kitchen assistant at its headquarters to determine if the technology is a good fit to use within store deli…

Strong customer experience can pay off big for banks, reveals study

January 10, 2019

U.S. retail banks can see a big boost in deposits if they can boost their customer experience, according to a Kantar analysis.