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Top June reads: 7-Eleven menu boards, where cashier-less fits in, how revived brands can survive

The month of June delivered a wide spectrum of content for Retail Customer Experience readers, from coverage of the ICX Summit to case studies and thought-provoking insight from contributors.

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July 2, 2019 by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

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The month of June delivered a wide spectrum of content for Retail Customer Experience readers — from coverage of the ICX Summit to case studies to thoughtful and thought-provoking insight from contributors.

Just in case you missed a day, given June is the month of graduations and school-ending celebrations, here’s a look at the top five stories that captured readers’ attention.

No. 1: Price is nice, but consumers want exceptional customer experience

Suresh Menon, senior vice president and general manager at Master Data Management, Informatica, shares insight on why it isn't all about the buck with today's consumer.

No. 2: 7-Eleven taps menu boards to boost customer experience

Convenience stores need to have an effective advertising strategy to deliver information quickly and effectively to guests. 7-Eleven did this by deploying digital menu boards to directly draw in customers.

No. 3: Cashierless stores? The jury's still out but self-service is coming despite challenges

Are cashier-less stores the future of retail? Exactly how pervasive the concept will become remains uncertain, as demonstrated during a recent panel discussion at the Interactive Customer Experience Summit in Dallas.

No. 4: What revived legacy retail brands need to do to survive

Harry Dewhirst, president, Blis, offers insight on what "revived" brands, such as Toys 'R' Us, need to do to survive.

No. 5: Urban Air CEO: Retail success is all about loving the customer

The secret to retail success, whether it's as a restaurant or entertainment venue, is simple, according to Urban Air Adventure Park CEO and founder Michael Browning. It's about knowing your customer and loving your customer.

About Judy Mottl

Judy Mottl is the editor of RetailCustomerExperience.com and DigitalSignageToday.com at Connect Media. She is an award-winning editor, reporter and blogger who has worked for top media for nearly four decades, including AOL, InformationWeek and Internet News, as well as for leading technology providers including HP. She’s written everything from breaking news to in-depth industry trends and reported on technology long before the internet arrived, including the debut of the first smartphone. When she's not sharing insights on digital signage deployments and trends in retail customer experience she's on the beach or watching the latest live murder trial.

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