News & Media
From data to dollars: Why email marketing is key to scalable business growth
by Austin Wright — Head of Strategy & Analytics, SVP, Tandem Theory
By developing a strategic, data-driven approach to email marketing, retailers can tap into the full potential of this powerful marketing channel.
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Toshiba awarded contract with Sourcewell
June 10, 2025
Toshiba America Business Solutions has been awarded a four-year contract with Sourcewell, a self-funded governmental organization that facilitates a…
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Father’s Day spending projected to hit $24B
June 10, 2025
Father's Day spending is projected to hit a record $24 billion this year, up from last year's $22.4 billion and would exceed the previous record of $22.…
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Bob's Discount Furniture COO talks expansion, CX tech, tariff impact
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
Ramesh Murthy, COO at Bob’s Discount Furniture, shares insight on brand growth, customer experience technology and the potential impact from tariffs.
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Father’s Day shopping split even across online, big box, grocers
June 9, 2025
Consumer shopping activity this Father's Day will be nearly split evenly across e-commerce (39%), wholesale big box retailers (38%) and grocery stores (33%).
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Marshalls pops up a lounge in airport terminal
June 9, 2025
Marshalls launched an 'Upgrade Lounge," a pop up experience, in Terminal 4 at JFK Airport.
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Consumers willing to pay more for premium experience
June 9, 2025
A majority of U.S. consumers, (72%), would pay more for a premium experience when doing business with a company, according to data from Qualtrics XM Institute.
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Trader Joe's, Publix take first place in customer satisfaction ranking
June 6, 2025
Trader Joe's and Publix tied for first place in the American Customer Satisfaction Index of most popular U.S. supermarket chains.
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Prevention and the cure: How AI is helping combat ID fraud for retailers
by Jimmy Roussel — CEO, IDScan.net
AI has made fraud more complex and more difficult to detect, but it also offers the clearest path to resilience. As fake IDs and synthetic identities become…
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Google debuts AI Mode try-on tool for shoppers
June 6, 2025
Google has launched AI Mode, a virtual try-on tool that works with shoppers' photos and offers guidance and product data.
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Walmart slashing 1,500 jobs in restructure strategy
June 5, 2025
Walmart aims to reduce its workforce by cutting 1,500 job as part of a strategy to simplify operations.
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Trump’s tariffs and the battle for brands to maintain customer loyalty
by Kenn Kennedy — Head of North America, Antavo
Brands that can adapt their loyalty strategies to meet these new challenges will not only survive but have the opportunity to build even stronger, more…
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Most consumers not prepared to absorb tariff price hikes
June 5, 2025
Just 20% of American consumers are prepared to absorb tariff price increases and 91% are already managing rising prices.
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Travelers depending more on rewards, loyalty program perks
June 4, 2025
Travelers are increasingly tapping rewards and loyalty programs, with nearly 80% depending on loyalty programs.
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ShopRite stores deploy VoCoVo headsets
June 4, 2025
VoCoVo, which provides in-store team communication solutions, has deployed its Series 5 Pro Headsets at select ShopRite supermarket locations in the New York…
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Thieves use U-Haul in Walgreens ATM smash and grab
June 3, 2025
Suspects recently smashed a U-Haul through the front door of a Houston Walgreens in an attempt to steal the ATM inside. They then tied a rope and chain to the…
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How digital signage plays in improving the customer experience in convenience stores
by Tom Bingham — Senior Director, LG Electronics USA
As c-stores increasingly embrace digital signage, commercial display providers in this sector continually innovate, offering advanced software solutions for…
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Skimming devices discovered on Wawa ATMs
June 3, 2025
Police discovered skimming devices on two PNC ATMs at a Wawa in Souderton, Pennsylvania. It is uncertain how long these devices were on the ATMs, according to…
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Woman accused of stealing via Walmart self-checkout
June 2, 2025
A Clarion, Pennsylvania woman has been charged with felony retail theft after allegedly stealing over $1,400 worth of merchandise from the Clarion Walmart in…
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Conversational AI market to hit $41B by 2030
June 2, 2025
The global conversational AI market is forecast to reach $41.39 billion by 2030, according to a report by Grand View Research, Inc.
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