Macys, Stage, JC Penney tops in Black Friday discounts

November 29, 2016

A new report analyzing 8,000 deals across 35 top tier U.S. retailers reveals the best Black Friday deals will be courtesy of Macy’s, with Stage and JC Penney…

Loyalty perks, security and return options key consumer wants, reveals study

November 28, 2016

Consumers expect three major elements when it comes to online shopping. They want smooth security, a choice in return options and loyalty perks, according to a…

MaxMedia celebrating its 20th anniversary and launching new retail campaign

November 28, 2016

As Max Media hits a huge business milestone, its 20th year in business, the digital retail experience agency is also launching a new campaign focused on…

5 critical traits to be a future-focused retailer

Bill Chidley, a partner at ChangeUp, offers up the five critical traits required to be a future-focused retailer.

Retailers launching new strategies to beat Amazon

November 25, 2016

In a quest to lure consumers off Amazon and into their brick and mortar storefront, some retailers are launching new marketing strategies and hoping to…

Report: More than a few retailers not sure what marketing channel is most successful

November 24, 2016

When it comes to identifying the most successful and viable marketing opportunities more than a third of retailers, 36 percent, can't make the determination.

Consider a 'beyond digital' approach to power omnichannel experience

A successfully digitally transformed organization delivers superior digital experience around products and services. That, in turn, creates value and…

Mobile grabbing a big chunk when it comes to Internet usage

November 23, 2016

A new report predicts 75 percent of Internet use come next year will be on mobile devices, according to a Zenith report, which also states 60 percent of global…

Newegg aims to make online shopping more convenient

November 23, 2016

Newegg is integrating its shopping cart with FedEx service so shoppers can hold packages for pickup at FedEx locations across the U.S., including FedEx Office…

With omnichannel the devil is in the data

Retailers (and their suppliers) must leverage the omnichannel network to stay relevant and harness these rich cross-channel opportunities.

Black Friday: Gimmick, gone or more relevant than ever?

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Is Black Friday relevant, needed, necessary, or even a valuable marketing opportunity, or has it become a gimmick in the retailer's quest to grab consumers…

Live webinar: How merchant-branded payment boosts brand, loyalty and customer satisfaction

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Mobile pay is an increasing want for consumers and now there’s a new opportunity for retailers wanting to provide more than just mobile device payment…

Target goes with tradition for Thanksgiving

November 22, 2016

Despite the fact more than a few retailers are closing on Thanksgiving and many others are adjusting hours, Target is sticking with what it says works and…

Survey: Millennials most likely to disregard loyalty programs

November 22, 2016

Millennials aren't too trusting of loyalty programs, with 29 percent more likely than other generations to believe the programs are rigged.

Staples tapping app to push special Black Friday sales

November 21, 2016

Staples shoppers are getting a special peek into Black Friday deals via the retailer's app.

IBM buys a familiar Watson-based shopping assistant

November 21, 2016

IBM is acquiring the Expert Personal Shopper (XPS) division from Fluid, which built the shopping assistant tool using IBM's Watson cognitive computing…

Wal-Mart's Cyber Week kicks off on Black Friday

November 21, 2016

Mega retailer Wal-Mart is not only boosting product inventory for the upcoming holiday sales season, from 8 million items to more than 23 million, it’s kicking…

Amazon installs pickup lockers in Central Pennsylvania

November 18, 2016

The Colonial Park Mall in Lower Paxton Township, Pennsylvania now offers Amazon Locker, providing consumers with somewhere other than their home or office to…

How technology can enhance the customer in-store experience

Rather than being a threat, technology can in fact significantly enhance the customer in-store experience.

Appliance sales big part of JC Penney Black Friday event

November 18, 2016

Move over clothes and accessories. JC Penney is putting appliances up front and center for Black Friday and not one single toy.