Lightspeed POS enjoying big transaction-processing, customer-base growth

June 17, 2015

Commerce platform player Lightspeed POS today reported that it is processing $10 billion in transactions every year and its customer base now boasts 24,00…

Toys, games segment enjoying consistent increasing sales growth

June 17, 2015

Don’t write off traditional games and toys in light of video games just yet as the retail category enjoyed a 3.6 percent global sales boost in 2014, according…

Connexity buying PriceGrabber

June 17, 2015

Connexity is buying PriceGrabber and the acquisition will reportedly make the marketing services company the second largest product listing lead generation…

Starbucks expands mobile pay, national rollout continues through the year

June 17, 2015

Starbucks continues national rollout of Mobile Order & Pay into southern, central U.S. locations.

5 ways surveillance can improve retailer ops

The advancements in video surveillance over recent years have made it possible for retailers and business managers to document operations, observe customer…

CVS buys up Target pharma sites in $1.9B purchase

June 16, 2015

CVS Health is buying mega retailer Target’s pharmacy and clinic business units for $1.9 billion, which gives CVS Health an additional 1,660 pharmacies across…

Hello from the new editor, we want your insight

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

There hasn’t been a more exciting time for retailers thanks to all the emerging technologies. Retailers must learn about new platforms designed for engaging…

Walmart’s new strategy isn’t really new but it's banking on super powers

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Every retailer is focused on improving the customer experience. Even the world’s biggest retailer — Walmart — is embarking on a huge journey and banking on its…

MasterCard announces tokenization support for private-label cards

June 15, 2015

BJ's Wholesale Club, Kohl's and JCPenney will be among the first retailers to bring mobile payments to their private label cardholders later this year.

American Express POS rates lowered to less than 2%

June 12, 2015

Harbortouch, a POS system and merchant services provider, is offering special pricing on American Express transactions at a rate of 1.99 percent for merchants…

Is your chief customer officer part of your c-suite?

In many companies, there is now a seat at the boardroom table for the chief customer officer. Shep Hyken explains why this role is so important.

Retail, foodservice sales see May surge

June 12, 2015

U.S. retail and food services sales for May hit $444.9 billion, an increase of 1.2 percent from the previous month, and 2.7 percent above May 2014, according…

Cloud-based solution available to help control supply chain

June 12, 2015

FusionOps, a provider of cloud-based supply chain analytic applications, has launched an analytics suite — FusionOps Retail — designed specifically for the…

American Apparel adds CIO

June 12, 2015

American Apparel has named Brian McHale as its SVP and chief information officer, according to a company press release.

White Castle VP concerned over proposed overtime changes

June 11, 2015

White Castle Vice President Jamie Richardson testified in a hearing by the House Education and Workforce Committee's Subcommittee of Workforce Protection about…

Webinar registration open: 'How to Deliver a Stellar Site Search Experience'

June 11, 2015

The free webinar will teach business owners how to craft a user-friendly site search experience.

Net Element upgrades POS solution

June 11, 2015

Net Element has launched Aptito v.2.9, a proprietary cloud-based POS system that provides universal payment acceptance and numerous restaurant productivity…

NRF: Father's Day spending up over last year

June 11, 2015

While Father's Day spending pales in comparison to Mother's Day, the holiday should bring in $12.7 billion.

Interactive customer experience technology has to be natural

Technology should be used in way that's natural for consumers to interact with, and enhance the brand story, rather than be the story itself, says Ben Putland…

The new force at Old Navy: 4 loyalty Lessons from a retail revival

by Bryan Pearson — President, LoyaltyOne

Like a smattering of rhinestones on a pair of skinny jeans, Old Navy has emerged as the unexpected sparkle in Gap Inc.’s performance.