Macy's omnichannel strategy: Moving engagement as well as sweaters

by Bryan Pearson — President, LoyaltyOne

Do bricks and mortar cost more than bytes and channels? For Macy's, the question may not matter as much as whether the two investments, combined, sell more…

Christopher & Banks focuses on inclusiveness, launches 'missy-petite-women' format

October 3, 2014

Christopher & Banks will operate approximately 190 stores with this real estate and merchandise format that brings the CJ Banks brand under the Christopher …

Vera Bradley implements ShopperTrak for in-store analytics

October 3, 2014

A leading designer of women's handbags and accessories, luggage and travel items, eyewear, stationery and gifts, Vera Bradley has implemented ShopperTrak’s…

Quri launches Impact tool to track in-store conditions

October 2, 2014

Impact performs a granular, real-time analysis of in-store conditions data, including location, merchandising efforts and inventory.

Global Payments boards the Apple Pay train

October 2, 2014

Payment products provider will allow its partner developers to add Apple's system in their offerings through an SDK.

Scandit releases Mobile App Suite for Retail

October 1, 2014

According to the company, Scandit’s Mobile App Suite for Retail provides a series of fully customizable, cross-platform mobile applications for retail…

How mobile changes consumer behavior

by James Bickers — Editor, Networld Alliance

When 82 percent of U.S. adults own smartphones, and 91 percent keep them with them at all times, a mobile strategy for retail becomes more important than ever.

MarketLive unveils cloud-based transaction processing platform via AWS

October 1, 2014

According to the company, customers benefit from global infrastructure capabilities, responsive scaling for peak periods and included redundancy capabilities.

Why you should solve customer problems, even when they're not your fault

by Shep Hyken — CAO, Shepard Presentations

Your store may not have created the problem, but it is still yours to solve.

Sephora, Starbucks, Home Depot rank highest in digital gifting benchmark

September 30, 2014

Sephora, which has ranked among the top five spots for the past two years, took the number one spot for the first time this year.

Generation D and brand identity

A lot of companies across the globe are going to die over the next few years – not because of macroeconomic stress, but because there is an entire emerging…

MCX intends to expand network through InComm partnership

September 30, 2014

InComm, a provider of integrated point-of-sale technology products to retailers, has entered into a strategic partnership with the Merchant Customer Exchange…

Hy-Vee to utilize Agilence's Retail 20/20 to improve in-store operations

September 30, 2014

The employee-owned grocer is based in West Des Moines, Iowa, and operates 237 stores in Iowa, Illinois, Missouri, Kansas, Nebraska, South Dakota, Minnesota…

PayPal and eBay to become separate companies next year

September 30, 2014

Move comes months after investor Carl Icahn suggested a split so that both entities could focus on their strengths.

Bigcommerce launches real-time analytics platform for retailers

September 30, 2014

Bigcommerce Analytics delivers information such as best-selling products, popular categories, average order value (AOV), purchase funnel analysis, abandoned…

Why back-to-school is still in play for retailers

The beginning of school does not mean the end of this seasonal retail rush.

Comosoft taps digital signage and mobile for in-store marketing

September 29, 2014

Comosoft Inc. recently announced the development of two new point-of-sale technologies for high-volume multichannel marketers: in-store digital signage and…

South Korean firm acquires shopkick mobile app

September 29, 2014

SKP seeks to expand its global market reach with U.S. entry and intends to expand beyond mobile with online and offline shopping experiences.

Are you prepared for the mobile revolution? Take this 10-question quiz to find out.

If you're not up to speed on mobile and all of its implications for retail, you will find the future to be very challenging.

Report says social media less important in the shopping process than two years ago

September 26, 2014

According to the report, compared to 2012, less importance is being placed on following retailers on social media, finding out about new products through…