CardFlight inks pact with merchant services provider for mobile POS

December 9, 2014

Partnership to provide a custom mobile POS solution to merchants through its sponsor bank's network of retail branches.

Mobile payments dominate the early holiday shopping season

by Will Hernandez — Editor, NetWorld Media Group

Consumers now more than ever are using their smartphones and tablets to shop on Thanksgiving, Black Friday and Cyber Monday.

Jewelry retailer Pandora implements assortment planning solution

December 9, 2014

Founded in 1982 as a local Danish jewelry shop, Pandora today has stores in more than 80 countries with 10,000 retail locations and 1,200 concept stores.

Amazon adds 'make an offer' feature to its marketplace

December 9, 2014

Amazon has added a feature to its third-party marketplace that calls to mind the spirit of weekend yard-sale trips: haggling.

NY State tax agency clarifies sales-tax status for virtual-currency purchases

December 9, 2014

Be aware of exceptions to the rule for merchants as well as customers.

Walgreens offering 'virtual doctor visits' through its mobile app

December 8, 2014

Available in both iOS and Android versions of the Walgreens mobile app, the platform enables users to consult virtually with physicians for a range of acute…

Webinar to delve into the impact of mobile on holiday shopping

December 8, 2014

Retail Customer Experience will host a free webinar that delves into the impact mobile technology is having on this holiday season, including analysis of this…

One in five Americans will soon purchase a wearable device

December 8, 2014

On an overall basis, more than four in 10 adults are very familiar with wearable computers.

How to align your loyalty program with your company's charitable works

by Bryan Pearson — President, LoyaltyOne

It took Scrooge three ghosts and a long night to become a charitable man. For many loyalty marketers, it only requires the spirit of competition.

UGG brings interactive signage to new concept store

by Christopher Hall — w, t

The first-ever UGG Australia technology-driven concept store opened last month in the Washington, D.C., metropolitan area, featuring interactive digital…

Data from sales registers shows Black Friday down over last year

December 5, 2014

November sales comps before the holiday were positive, suggesting that consumers began their holiday shopping earlier this year.

Report says Black Friday down from last year, but November saw modest growth overall

December 4, 2014

In-store engagement improved, with average duration up and bounce rate down, as the shoppers that did visit the store had a strong intent to buy.

Report details shopping behaviors of US Hispanic population

December 3, 2014

Hispanics account for one-sixth of the U.S. population, totaling 53 million people. These shoppers have increased their spending more than 200 percent since…

BitStraat providing free tablets to Amsterdam retailers

December 3, 2014

Goal is "to make Amsterdam the bitcoin capital."

The basics of bitcoin for retail

E-commerce and brick-and-mortar retailers targeting millennials and other tech-savvy consumers should give serious consideration to accepting the virtual…

IBM report says Cyber Monday revenue up 8.5 percent over last year

December 2, 2014

From Thanksgiving through Cyber Monday, overall online sales increased 12.6 percent, with mobile sales up 27.2 percent compared to the same period in 2013.

Anheuser-Busch deploys 1,000 transparent digital signage coolers

December 2, 2014

MRI has deployed 1,000 of its ThruVu Digital Coolers for the beer-brewing giant and parent company of Budweiser.

A customer service robot lands a retail job

by Jeannie Walters — Chief Customer Experience Investigator, 360Connext

Lowe's is experimenting with customer service robots. What could possibly go wrong?

'Payment experience' designed to bridge multichannel gap

December 1, 2014

SALT Technology Inc. announced a new payment experience designed to bridge the gap between online, physical and mobile channels for customer checkout.

First 23 days of November saw $17.5 billion in desktop e-commerce

November 26, 2014

Friday, November 21 has been the heaviest online spending day of the season to date at $914 million in desktop spending.