News & Media
Beyond Black Friday: Unpacking insights on mobile app engagement
by Debbie Braney — SVP of Global Marketing at Glassbox, Glassbox
Insights from Glassbox’s 2023 Holiday Survey provide retailers invaluable consumer feedback on mobile app engagement.
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Many consumers embracing omnichannel journey
April 17, 2024
A majority of consumers, 73%, are blending online research, physical store visits and options such as buy-online and in-store pickup before making a purchase.
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GenAI investment top priority for nearly half of businesses
April 16, 2024
Investing in generative AI is a top priority for 45% of business leaders, and 97% of leaders at companies with more than an annual revenue of $1 billion or…
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DIY home improvement retailer joins retail media platform
April 16, 2024
Leroy Merlin, a DIY home improvement and gardening retailer, has partnered with retail media platform Zitcha.
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Need live bait? Walmart has a service for that
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The aim is to reel in customers who don’t want to get to the local bait shop super early.
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Kroger debuts vehicle tag renewal kiosk
April 15, 2024
The Thompson Bridge Kroger in Gainesville, Georgia, has installed a Georgia MVExpress Motor Vehicle Tag Renewal kiosk, according to a report from AccessWDUN.
read nowIndianapolis retailer hosts harm-reduction vending machine
April 15, 2024
A harm-reduction vending machine has launched at an eastside Indianapolis store, according to a WISH TV report.
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Card skimmer discovered on Walmart checkout kiosk
April 15, 2024
A credit card skimmer was found on a checkout kiosk at the Walmart in Bayonne, New Jersey, on April 9, spurring an investigation by the Bayonne Police…
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UK men’s retailer piloting virtual try-on tech
April 12, 2024
Moss, a U.K. retailer of men's formal wear, is piloting a trial of AI-powered virtual try-on technology called Zyler from Anthropics Technology.
read nowNorwegian grocer debuts payment terminal fleet
April 11, 2024
Rema 1000, a subsidiary of the Reitan Group, is deploying a fleet of PAX Android A35 payment terminals that will allow the Norwegian grocer chain to accept…
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A new wave of grab and go checkouts on the rise in retail
by Jeff Dossett — Chief Revenue Officer, Impinj
Many retailers are turning to RAIN RFID-powered self-checkout which delivers increased automation and accuracy, along with speed and reduced customer-employee…
read nowPXG launches California flagship
April 10, 2024
PXG, a golf equipment and apparel retailer, has opened a flagship location in Huntington Beach California.
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Economy sturdy despite slow growth forecast
April 10, 2024
Despite predictions for slower growth in retail sales the economy remains sturdy, according to the National Retail Federation, and should continue to do well…
read nowDenim brand extends Tulip partnership for customer engagement strategy
April 9, 2024
Denim brand 7 For All Mankind is extending its partnership with Tulip, a cloud-based customer engagement platform provider, in its goals to deliver exceptional…
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Actor Kristen Wiig now Target’s ‘Target Lady’
April 9, 2024
Target has tapped actor Kristen Wiig as its 'Target Lady' for a national media campaign as it kicks off its Target Circle Week sales event happening April 7-13.
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How retailers can leverage the power of Gen AI to enhance the customer buying experience
by Tony Klimas — CEO and President, Horvath USA
Expect more retailers to accelerate investments in generative artificial intelligence and use the technology to strengthen customer relationships and more…
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Athlete’s Foot partners with LSU Tiger Flau’jae Johnson
April 8, 2024
The Athlete's Foot, an athletic-inspired lifestyle and streetwear retailer, has named LSU college basketball player Flau'jae Johnson as a brand ambassador.
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Negative experiences trigger most consumer feedback
April 8, 2024
Customers are more likely to provide feedback when expectations aren't met, if there is poor product or service quality and if an issue goes unresolved.
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Real time inventory accuracy rate not too high among retailers
April 5, 2024
When it comes to retail inventory, 68% of retailers report having an accurate view across their entire operations and just 4% report a 100% accuracy.
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Home Depot leads home improvement sector
April 5, 2024
As of the end of 2023, the top home improvement retailer was Home Depot, which captured 28.1% of home improvement spending.
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