NRF forecasts 4.1 percent increase in retail sales for 2014

February 7, 2014

The National Retail Federation released its 2014 economic forecast yesterday, projecting retail industry sales (which exclude automobiles, gas stations, and…

Five ways to improve customer service with video

Video can help reduce customer service costs, and is more likely to get your customers engaged.

Report: Most companies that accept cards fail PCI standards

February 6, 2014

A new Verizon report has found that too many businesses, following their annual assessment for meeting the Payment Card Industry Data Security Standard , fail…

Global e-commerce sales to hit $1.5 trillion, driven by growth in emerging markets

Asia-Pacific leapfrogs North America to become world's largest regional e-commerce market.

Interactive kiosks are making an impact in schools

by Kisha Wilson — Marketing Manager, SlabbKiosks

There is no doubt that technology has infiltrated our schools and I am happy that it did. I'm in my thirties, and the school I attended was vastly different…

NGA certifies four vendors with 'CART Registered' status

February 6, 2014

The National Grocers Association has announced that four business solution providers have gained "CART Registered for NGA" status as offering benefits for…

Target puts EMV migration on fast track

February 5, 2014

This week, Target Corp. called for all stakeholders to take up the "shared responsibility" of payments security as it announced an accelerated timeline for its…

January retail numbers: Shoppers battle the weather for good deals

Shopper traffic and window conversion showed improvement over last year for yet another month.

Temkin Group accepting nominations for 2014 Customer Experience Vendor Excellence Awards

February 5, 2014

The Temkin Group has announced the opening of the nomination period for its 2014 Customer Experience Vendor Excellence Awards. These awards recognize the…

ShopRite grocery chain pilots in-aisle scanning app

February 5, 2014

ShopRite, a grocery chain with stores around Connecticut and New Jersey, has launched a pilot program to test the ShopRite Mobile Scan app, an in-aisle…

International sales from US retailers to jump to $50B by 2020

February 5, 2014

Global strategy consulting firm OC&C Strategy Consultants released a report today in collaboration with Google, entitled "The Global Retail e-mpire." The…

CVS Caremark to stop selling tobacco products

February 5, 2014

CVS Caremark announced today that it will stop selling all tobacco products at its more than 7,600 locations by Oct. 1 of this year. It is the first major…

Sport Chek West Edmonton Mall flagship store walkthrough

Sport Chek's new flagship store in the West Edmonton Mall provides consumers with access to world leading digital technology, an unparalleled array of leading…

The future of retail: Death of a salesman

by Doug Stephens — President, Retail Prophet Consulting

Like most people, at least a half-dozen times a day I consult Google for answers. Some of what I search for is trivial, "bet-settling" sort of stuff but there…

Slyce acquires York U imaging tech for e-commerce

February 4, 2014

Visual search technology firm Slyce today announced that it has acquired a computer vision technology developed at York University that quickly analyzes and…

NGA launches digital media center

February 4, 2014

The National Grocers Association has announced a new partnership with Media Solutions Corp. to launch the NGA Digital Media Center. According to the companies…

Gas customers evolve in how they shop for price

February 4, 2014

Price remains the dominant reason why consumers buy gas at a particular location, but how consumers shop for that price is shifting, according to the results…

Gallery Furniture to refund $7M to customers after Seattle Super Bowl win

February 4, 2014

Seattle's Super Bowl XLVIII win meant a great deal to more than 1,000 Houston families who purchased furniture from Gallery Furniture leading up to the game.

Caribou Coffee installs larger-than-life Pinterest board at Mall of America

February 4, 2014

To celebrate the launch of its new Real Inspiration blend, Caribou Coffee has installed a 64-foot-tall "Living Pinterest Board" in the rotunda of the Mall of…

Kodak extends photo partnership with Bartell Drugs

February 4, 2014

Kodak Alaris announced that it has renewed a multi-year agreement with Bartell Drugs, the oldest family-run drug store chain in the nation. According to the…