Selfridges takes product photography operation in-house

December 17, 2013

Selfridges has taken its entire online photography operation in-house to improve customer experience and boost the efficiency of its imaging process, the…

Half of holiday shoppers plan to wrap up lists online, highest in NRF survey history

December 17, 2013

According to NRF's latest holiday survey conducted by Prosper Insights & Analytics, nearly half (49.9 percent) of holiday shoppers indicate they plan to do…

Four differences between U.S. and European loyalty programs

by Bryan Pearson — President, LoyaltyOne

My dollar may be worth just 70 cents in Europe, but my loyalty rewards, and lessons, run in the multiples.

Google Shopping exec on Diane von Furstenberg, using Hangouts for online retailing

December 16, 2013

At the recent launch event for the fourth-annual PSFK Future of Retail Report, Laura Jones, product marketing manager for Google Shopping, spoke about a recent…

Retail haggling is making a comeback

December 16, 2013

NBC News reports that this holiday season, retailers are seeing the return of a practice once mainly relegated to single-location stores, flea markets and…

Study says 'Internet of Things' installed base will grow to 26 billion units by 2020

December 16, 2013

The Internet of Things, which excludes PCs, tablets and smartphones, will grow to 26 billion units installed in 2020, representing an almost 30-fold increase…

British jeweler Beaverbrooks launches new e-commerce site

December 16, 2013

Hybris software, an SAP company, has announced that U.K. high-street jeweler Beaverbrooks has launched its new e-commerce website, www.beaverbrooks.co.uk…

Symphony EYC expands Click & Collect tool

December 16, 2013

Retail software provider Symphony EYC has announced Symphony EYC Click & Collect, a comprehensive offering that the company said provides flexible…

Why Amazon is droning on about new delivery methods

by Doug Stephens — President, Retail Prophet Consulting

Analysts and consumers alike are becoming increasingly accustomed to Amazon's announcements of bold and daring new projects. Most recently it was the Jeff…

Tips for embracing showrooming during the holidays

In a surprising move, Best Buy is wholeheartedly embracing showrooming this holiday season. What gives?

With clock ticking, retailers and consumers prepare for a very big holiday shopping weekend

December 13, 2013

According to the National Retail Federation's latest holiday survey conducted by Prosper Insights & Analytics, as of Dec. 9, the average holiday shopper…

New York City WIRED store displays Fiserv's mPOS solution

December 13, 2013

This Christmas holiday season, shoppers visiting WIRED magazine's ninth annual WIRED store in New York City will be able to experience Fiserv's SpotPay mPOS…

Staten Island mall shames shoplifters with display tech

December 13, 2013

Shoplifters convicted of committing crimes within the Staten Island Mall now have a consequence beyond fines and jail time — public shaming.

November SpendTrend analysis shows hike in prepaid use

December 13, 2013

First Data Corp. SpendTrend analysis for Oct. 31 through Dec. 2. charted a dollar volume growth of 4.4 percent — a downturn from October growth of 6.8 percent.

Study reveals which online retailers did best on Cyber Week across the 'three screens'

December 12, 2013

Keynote, a provider of mobile and Web cloud testing and monitoring, just wrapped up its analysis of Cyber Week — the outshoot of Cyber Monday — as online…

Multidev Technologies announces new POS platform

December 12, 2013

Multidev Technologies, developers of ChainDrive POS, announced a complete redesign of the product's interface and the addition of new dynamic features.

5 ways to a customer-centric contact center

Your contact center is often the first introduction - or the last straw - a customer has with your company.

Target unveils online 'Awesome Shop'

December 12, 2013

Target today unveiled its "Awesome Shop" subsite, a curated collection of products that all have a few things in common: They've all been pinned on Pinterest…

Simon, Macerich and Westfield malls launch same-day delivery

December 12, 2013

Deliv, a same-day delivery company, today announced alliances with three of America's largest mall operators, Simon Property Group, Macerich and Westfield, to…

Instacart brings same-day grocery delivery service to Boston

December 12, 2013

Same-day grocery delivery service Instacart, which currently operates in San Francisco and Chicago, announced today that it has expanded into the Boston market.