News & Media
Creative and innovative ways leading retailers use AI
by Pierre Kremer — VP, Digital Engagement, EPAM Systems, Inc.
It is paramount retailers ensure the way they use AI always helps rather than hinders the shopping experience, whether that’s preventing stockouts through…
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Macy’s 3-year strategy includes store closings
March 13, 2024
Macy's three-year strategy includes shuttering about 150 Macy's locations while expanding its Bloomingdale's and Bluemercury store chains.
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Dollar General celebrates 20,000th store
March 12, 2024
Dollar General has opened its 20,000th store and the grand opening in Alice, Texas included a $20,000 donation to the local Alicia Salina Public Library and…
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Boot Barn chief digital leader on crafting personalized experiences
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
John Hazen, chief digital officer at western wear retailer Boot Barn, shares how the company is reaching customers through multiple channels to drive a…
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St. Louis grocery chain taps Swiftly to drive shopper personalization
March 12, 2024
Dierbergs, a family-owned grocery chain in St. Louis, has partnered with Swiftly, a retail tech and tool provider, to integrate digital and in-store offerings…
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Webinar offers insight on optimizing retail customer experience year round
March 12, 2024
Retailers must strive for operational excellence – from hiring and onboarding store associates to delivering an exceptional customer experience. Business…
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Whole Foods Market debuts quick-shop store design
March 11, 2024
Whole Foods Market is getting ready to debut a quick-shop store format for urban neighborhoods that provides easier access and a fast convenient shopping…
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Target planning lots of new stores, brand launches
March 11, 2024
It's going to be a busy 2024 for Target as the retailer plans to deliver an "enhanced shopping experience."
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'Committed to success' — the end of 'command and control,' rise of AI, and power of automation
by Daniel Brown — Editor, Networld Media Group
Ray Friedrich, chief strategy officer at East Street Business Advisors, joined Daniel Brown, editor of Digital Signage Today, for an exclusive audio interview…
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Ulta Beauty pilots smart vending for in-store product discovery experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Ulta Beauty is testing a next-gen in-store sampling program via SOS smart vending machines that provides guests with easy and fast product discovery.
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Consumers optimistic on economy, brand loyalty spend growing
March 8, 2024
A good number, 78%, of consumers are willing to pay more to shop with brands they're loyal to – a jump from 72% in 2023 – and 50% are optimistic about the…
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Target reintroducing Target Circle loyalty program in April
March 8, 2024
Target is reintroducing its guest loyalty program, Target Circle, on April 7 with the goal to provide an easier and more personalized shopping experience.
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How shoppable ads protect and streamline the retail customer journey
by Rae Marie Guimond — Director of Strategy and Business Development, PriceSpider
Eliminating friction points is key to driving online sales, and one of the best ways to do so is with shoppable ads.
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Social media influence growing with consumer purchases
March 7, 2024
The majority of Gen Z (91%) and millennials (84%) have bought something they saw on a social media channel as have 3 in 4 Gen X consumers and just over half of…
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Walmart shutters self-checkout lanes in LA
March 7, 2024
Walmart has closed self-checkout lanes at a store in West Hills, Los Angeles amid wider concerns about retail theft in self-checkout lanes, according to a…
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Gaps happening between loyalty membership, consumer shopping behavior
March 6, 2024
There are gaps between loyalty memberships and the desired behavioral shifts retailers hope to gain from loyalty programs, according to an Upside report.
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Australian retailer taps Appriss Retail to cut shrink
March 6, 2024
Officeworks, a chain of office supplies stores operated under parent company Wesfarmers in Australia, is deploying Appriss Retail's Secure solution to reduce…
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Amid tightest labor market in modern history, retailers must rethink growth to scale
by Ziv Fass — Co-Founder & CEO, Package AI
Implementing AI is no longer a retailer choice, nor is it only confined to the realm of routing and delivery speed.
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Baby items vending venture debuts in Massachusetts
March 5, 2024
Shoppers at Dartmouth Mall in Dartmouth, Massachusetts, who find themselves in need of baby supplies will be able to purchase them from the Mama-mergency…
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California police alert consumers of skimming device on Walmart kiosk
March 5, 2024
Police recently posted a picture of a skimming device after a Walmart employee found the device on a self-checkout kiosk at the Linda, California store near…
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