Retail digital ad spending to reach record levels in 2013

November 27, 2013

Bolstered by growing e-commerce sales and time spent across digital channels, the U.S. retail industry will grow its digital ad spending more rapidly this year…

A retailer's Thanksgiving prayer

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

With Black Friday grabbing more headlines than the Thanksgiving holiday itself, I thought it would be worthwhile examining what a retailer's prayer would…

Understanding the Mobile Location Analytics Code of Conduct

Retailers can comply with best practices for customer privacy while still ensuring the best holiday shopping experience.

Two-thirds of holiday shoppers say rewards points will influence where they buy

November 26, 2013

One-third of holiday shoppers will be buying gifts for themselves this year, while spending the rest of the budget on friends and family. This is one of the…

Three tips to improve local retail customer experiences during the holidays

by Gary Edwards — Chief Customer Officer, Emathica

It's that time of year again. The holiday retail shopping season is upon us and scores of consumers are headed to your brick-and-mortar stores in search of…

Holiday creep: One-fourth of Black Friday shoppers plan to start on Thanksgiving evening

November 26, 2013

Online shopping site PriceGrabber has released results of its 2013 Black Friday and Cyber Monday Survey, revealing trends for one of the most competitive…

BBC report: Working at Amazon could cause 'physical and mental illness'

November 25, 2013

BBC reporter Adam Littler recently went undercover as a warehouse "picker" at online retailer Amazon. He brought with him a hidden camera, and set about…

GiftLogic POS software adds layaway module

November 25, 2013

GiftLogic has announced a new layaway feature available to users of its GiftLogic POS software. According to a spokesperson from GiftLogic, the tool "makes it…

1 in 4 consumers will spend at least half of the workday shopping online on Cyber Monday

November 25, 2013

Are you planning to get some holiday shopping done at work on Cyber Monday? If so, you are not alone. According to recent surveys by digital coupon destination…

Apple advertises for payments software engineer

November 25, 2013

The payments world has long wondered if, when and how Apple will jump into the space in a definitive way. Now there's one more tidbit to fuel speculation.

Soldier Send gift registry lets soldiers make wish lists, receive care packages

November 25, 2013

Soldier Send announced that it has created a military gift registry on its new website, www.soldiersend.com, that makes sending care packages to soldiers…

Seven of the top 10 activities customers perform on their cell phones are shopping-related

November 25, 2013

Shopping is one of the top uses of mobile technology, and seven of the top 10 activities customers perform on their cell phones are shopping related. At the…

Walmart worker and OUR Walmart member responds to CEO resignation

November 25, 2013

Walmart CEO Mike Duke announced today that he would be stepping down on January 31. The company immediately announced that Doug McMillon, currently the head of…

'Tis the season for digital signage at Saks Fifth Avenue

by Christopher Hall — w, t

Digital signage is playing a leading role in this year's Saks Fifth Avenue holiday display in New York City.

Cabela's to continue first-in-line Black Friday promo

November 25, 2013

Cabela's Incorporated announced it will present gifts to the first 600 shoppers in line at each of its U.S. retail locations Friday, Nov. 29.

Why customer loyalty isn't a 10-step process

Many have tried, but you can't develop a simple 10-step list for building loyalty. 

Bon-Ton Stores adds shoe-based mobile marketing solution

November 22, 2013

When in doubt, talk to the shoe.

Intel will let online shoppers pay by tapping contactless card or NFC phone against computer

November 22, 2013

Intel is embedding technology into computers that will let online shoppers pay by tapping a contactless card or NFC-enabled mobile phone against their PC or…

Springboard Retail launches web-based retail system

November 22, 2013

Springboard Retail has announced the public launch of its web-based POS and retail management system,which it says is designed to help retailers sell more, and…

Google prepaid card, tied to Google Wallet funds, goes live

November 22, 2013

Google's rumored prepaid debit card has surfaced. As Droid Life reported, the Google Wallet Card allows users to access their Google Wallet balance in the real…