Target hopes Cartwheel will bring more in-store shoppers

May 9, 2013

Target is now offering a new online service that it hopes will lure offline customers, according to an article on nydailynews.com.

Ann Michaels launches customer engagement platform

May 9, 2013

The customer experience management firm Ann Michaels & Associates announced the launch of two new services that will be showcased at the National…

Scala CEO talks in-store digital design with retailers at Digital Screenmedia Symposium

May 8, 2013

Digital displays are common in today's retail space, but it takes planning to execute a design strategy. Tom Nix, CEO of the location-based media company…

Nordstrom tracks shoppers to improve customer experience

May 8, 2013

Nordstrom is using tracking software to identify how much time shoppers spend in specific departments, according to dfw.cbslocal.com. The technology is being…

Intuit index offers glimpse of consumer spending habits

May 8, 2013

Findings have been released from the Intuit Consumer Spending Index, providing a unique view into the U.S. economy with a near real-time view of actual…

BrightSign digital signage players powering Samsung shops in UK

May 7, 2013

A British electronics retailer has picked BrightSign digital signage players to power video walls for Samsung displays. According to a news release, Samsung…

FUTURESoftware plans return to NEC Showcase

May 7, 2013

FUTURESoftware Ltd. has announced plans to exhibit at this year's NEC Showcase, set for May 16 in London.

Secret shopper study gauges cross-channel readiness

May 7, 2013

CrossView Inc., a provider of e-commerce solutions and services, today released the results of its 2013 Cross-Channel Readiness study. Out of a possible 29…

Dunkin' Donuts 'Fresh Brew' model designed to enhance in-store experience

by Alicia Kelso — Editor, QSRWeb.com

May 7, 2013

During Dunkin' Brands' Investor Day, today in Boston, John Costello, president of global marketing and innovation, discussed some of the ways Dunkin' Donuts…

Canadian clothier dispenses designer duds from a kiosk

May 7, 2013

Quattro Clothiers, a Toronto-based luxury menswear shop, is using an automated retail kiosk by Signifi to dispense designer Italian shirts, according to a news…

Interactive advertising platform enVu claims 1 billion customer impressions

May 6, 2013

The out-of-home interactive media company enVu said its enSpire gestural interactive advertising platform has hit one billion customer impressions after two…

Scala will showcase retail, transportation and DOOH solutions at London NEC event

May 6, 2013

The location-based media company Scala will showcase transportation, retail and digital out-of-home solutions during next week's fifth annual NEC Display…

Video Mount Products will launch 360-degree ceiling mount at InfoComm

May 6, 2013

Video Mount Products, a provider of mounting solutions for the commercial, residential, security and pro audio/video markets, will showcase its new PDS-LCHB…

Retail Mesh 'cuts through clutter' of mobile coupons

May 6, 2013

The rise of mobile technology in retail has led to a surge of platforms that push targeted, location-based mobile coupons to smartphone-wielding shoppers. A…

NRF economist downplays April retail hires

May 6, 2013

Positive job numbers released for the month of April showed a surge in hiring in the retail sector. But as an article on wsj.com notes, the 29,000 new retail…

Are checkout impulse buys a mobile casualty?

Sales of items typically stocked near grocery checkout counters have fallen sharply over the last year and a half.

Busting the myths of specialty retail

by Doug Fleener — President and Managing Partner, Dynamic Experiences Group, LLC

We achieve what we believe. Sometimes that serves us well, and sometimes that holds us back. Here are some of the myths that create barriers to success in…

Millennial marketing guru gives sneak peek of Fast Casual Executive Summit keynote

Creating brand fans out of Millennials -- consumers ages 18 to 34 -- is key for every restaurant's success. Jeff Fromm, millennial expert and 2013 Fast Casual…

What can retail learn from community managers?

by Jeannie Walters — Chief Customer Experience Investigator, 360Connext

A few years ago, the role of community manager as we know it today didn’t exist. Social media was in its infancy, and as brands joined in they started to see…

Scala showcases retail, corporate communication solutions in Denmark, installs digital ticketing system for Philadelphia museum

May 2, 2013

The location-based media provider Scala showcased a corporate communications solution and a retail solution during this week’s Channel Trends+Visions i IT fair…