Bank of America's CEO: Brave or naive?

by Colin Shaw — Founder & CEO, Beyond Philosophy

I have seen so many proclamations like the one Brian Moynihan, CEO of Bank of America sent to his 270,000 employees recently stating they needed to improve…

NRF: Foresee talks about the importance of multichannel

February 19, 2013

At this year's NRF show, Larry Freed, president and CEO of Foresee discusses the increasingly multichannel behavior of shoppers, including some findings from a…

Best Buy to join the price-match party

February 18, 2013

Best Buy has announced that it will officially throw its hat into the permanent price-matching ring, Reuters reported. Beginning on March 3 the electronics…

Google will open physical retail stores by year's end

February 18, 2013

According to an "extremely reliable source," 9to5google.com confirmed suspicions that Google plans to open physical retail stores by the end of the year, just…

Meet the Marionettebot (Video)

February 18, 2013

Moving mannequins are no longer limited to the reality of a classic 80s movie. At United Arrows' largest apparel store in Tokyo, technology from a Kinect…

Customer service will transform your business ... starting today

by Micah Solomon — president, four aces inc

Customer service–exceptional, consistent, customer-centered service–can transform your business more quickly than nearly any other advantage.

The future of the retail store

by Doug Stephens — President, Retail Prophet Consulting

Retail is dead! At least, that’s how Marc Andreessen sees it. The entrepreneur and tech investor was recently quoted saying that all physical retail stores…

Video demo: Motorola's MP6000 bioptic imaging checkout

February 18, 2013

At this year's NRF show, representatives from Motorola were on hand to demonstrate the company's new multi-plane bioptic imager, the MP6000 scanner. According…

NCR at NRF: presenting the mobile shopper

NCR demoed their mobile shopper app for Mobile Payments Today contributing editor Cherryh Butler for sister site Retail Customer Experience at this year's NRF…

NEC talks new touch-enabled LED edge-lit digital signage display (Video)

February 15, 2013

NEC Display Solutions of America's Rich Ventura talked new retail solutions, inclulding NEC's new V552 LED edge-lit mid-range commercial display that can be…

IKEA's Valentine offer: Free cribs for babies born 9 months from now

by James Bickers — Editor, Networld Alliance

February 15, 2013

Here's a retail marketing campaign with a real sense of humor: On Valentine's Day, IKEA ran ads in Australian newspapers offering a free crib to any baby born…

How to use customer data to plan store layouts

Consumer data can give insight on how to boost the bottom line with simple store design improvements. 

Denver Walmarts testing Scan & Go

February 15, 2013

Shoppers at nearly 40 Walmart stores in Denver are testing the retail giant's Scan & Go checkout app, according to a report on thedenverchannel.com. 7NEWS…

NEC at NRF13

NEC Display Solutions of America's Rich Ventura talks new solutions, inclulding its new V552 LED edge-lit mid-range commercial display that can be deployed…

Commentary: Omnichannel meets in-store merchandising

A Frank Mayer exec discusses how in-store merchandising can bridge the gap between online and in-store shopping.

Retail Top 100 2012, No. 1: Amazon

February 14, 2013

Retail Top 100 2012, No. 2: Apple

February 14, 2013

AT&T flagship wins retail design award

February 14, 2013

AT&T's flagship store on Chicago's Magnificent Mile took home top honors during the 42nd Retail Design Institute Design Awards Gala. The AT&T Michigan…

MokiMobility intros app directory for tablet solutions

February 14, 2013

MokiMobility announced yesterday the launch of the MokiMobility Solution Center, an app directory for purposed tablet solutions, providing a centralized…

Tesco digital pilot brings online experience to in-store shopping

by Natalie Gagliordi — Editor of KioskMarketplace.com, Networld Media Group

Insight from Cisco helps Tesco 'catch and keep' digital shoppers.