NCR finalizes Retalix acquisition

February 6, 2013

NCR Corp. announced another step toward its transformation to a hardware-enabled, software-driven business model with news of its completed acquisition of…

Earthlink VP talks PCI compliance at NRF 2013

Earthlink's VP of MPLS Network Solutions Greg Griffiths discusses the company's new solutions for PCI compliance and its new service level agreement.

Customers test showers and ovens at Cali home supply store

February 5, 2013

The kitchen and bath specialty store Fixtures Living is going big on the "try before you buy" approach.

Tesco installs Cummins Allison coin-counting kiosks

February 5, 2013

Cummins Allison today announced that the U.K grocery chain Tesco has installed more than 15 Money Machine self-service coin counters in its Superstores and…

NRF: Mobile assisted selling from Zebra

At this year's NRF show, Zebra Technologies demonstrated its new in-store technology that uses tablets for an assisted shopping and checkout experience.

Retailers miss out on revenue with dead Pinterest links

February 4, 2013

Although it is often hailed as the ideal social network for commerce, Pinterest poses problems for retailers with disconnected marketing and e-commerce…

To bundle or not to bundle?

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

Business owners can’t seem to win. If they bundle their offerings, customers ask for itemization of the various components with the price of each clearly…

Study calls automated self-service growing global trend

February 4, 2013

Analysts at Mintel, the consumer, product and media intelligence trend-tracker, named automated self-service as one of the biggest areas of opportunity and…

JC Penney ditches RFID plans for tagging and self-checkout

February 4, 2013

JC Penney has shelved its plans for a large-scale RFID implementation across store locations, according to an article on rfidjournal.com. As February marks the…

FreeMonee: The Power of the Gift

FreeMonee: The Power of the Gift

ATM & Mobile Executive Summit: essential insights into the future of cash and payments

Executive event will assemble industry experts to discuss the interlinked future of cash, ATMs and mobile technology.

An amazing customer experience from TSA?

by Doug Fleener — President and Managing Partner, Dynamic Experiences Group, LLC

Last Friday I was in line for security at Logan airport. I noticed that there was only one agent checking IDs, so I figured this was going to be a long and…

GiftWise kiosk wins PayBefore award

February 1, 2013

Paybefore has chosen Self-Service Networks' GiftWise Gift Card Kiosk as a winner in the 7th annual Paybefore Awards in the Best Retail Merchandising category.

Facebook offers gift cards, moves closer to retail market

February 1, 2013

Facebook took another step into the retail market yesterday with the introduction of gift cards that consumers can use at Target and a handful of other…

French made: Tax on personal data could cause dust up

by Bryan Pearson — President, LoyaltyOne

If there is one thing the French government is not laissez-faire about these days, it is taxes. But its recent proposal to attach tariffs to personal…

Commentary: Whole Foods' 'drink while you shop' plan won't work for most retailers

Whole Foods in Washington, DC not only has a bar in-store, but lets shoppers carry their drinks while they shop.

Retail Top 100 2012, No. 7: Assortment localization

January 31, 2013

NRF 2013: HP Concierge

Andy Bowden, the strategic marketing manager at HP, shows off the ADA compliant concierge kiosk at their booth at NRF. 

NRF: Foresee talks about the importance of multichannel

At this year's NRF show, Larry Freed, president and CEO of Foresee discusses the increasingly multichannel behavior of shoppers, including some findings from a…

HMV sacks employees, forgets to change the Twitter password

January 31, 2013

HMV's Twitter feed got a lot of attention today, but not for any reason that the company can be happy about: Angry employees that were being let go in a "mass…