'Retail is theater'

April 26, 2012

Retail is a form of theater, visual merchandising guru Martin M. Pegler said recently during his session at the 2012 International Home + Housewares Show in…

Retail Technology, Motorola launch StoreMobile

April 26, 2012

Retail Technologies Corp., a developer of retail store solution software, will unveil its StoreMobile at the JDA FOCUS Conference April 29-May 2 in Las Vegas.

Retail Anywhere, SPS Commerce to deliver POS, supply-chain solutions

April 26, 2012

Retail Anywhere, a provider of POS and retail management systems for midsize retailers, and SPS Commerce, a provider of on-demand supply chain management…

Furniture kiosk brings online experience to stores

April 25, 2012

Natuzzi Americas, a leather upholstery company, has unveiled an interactive kiosk for retailers to help deliver product information, videos and photos to…

NRF: Despite gas prices, Mother's Day spending will rise this year

April 24, 2012

Riding the coattails of a spring where they spent freely on everything from garden supplies and home décor to colorful fashions, consumers will stretch their…

Modell's Sporting Goods launches e-commerce site

April 24, 2012

New York-based Modell's Sporting Goods used technology from MarketLive to create its new e-commerce site, according to a company press release.

JDA releases 3D merchandising/visualization tool

April 24, 2012

JDA Software Group Inc. has released its integrated category optimization and 3D virtualization solution to provide consumer-driven collaboration and…

When to use customer service games in training

by Peggy Carlaw — VP, Impact Learning Systems

Customer service games can add spice to a training program. I ought to know, I wrote the book! Unfortunately, I've seen too many games used just because ...

Infographic: The evolution of customer experience

Sheridan Orr gives an overview and history of the ever-changing customer experience.

Why 'Tweets for Treats' must die

by Doug Stephens — President, Retail Prophet Consulting

It was only a matter of time before marketers developed a work-around to avoid the heavy lifting of great social media. Companies like Amex and now retailers…

Loyalty plan: A compelling showroom model

by Bryan Pearson — President, LoyaltyOne

Recent news stories regarding the trend of "showrooming" have me wondering why more merchants aren't showboating the one feature that distinguishes them from…

Maurices launches AT&T's location-based mobile app

April 23, 2012

When customers walk into one of maurices' 800-plus stores, they can now check in with their smartphones using a new branded mobile app developed by AT&T…

CGS releases merchandise planning module

April 23, 2012

Computer Generated Solutions has released its BlueCherry Multi-Channel Merchandise Planning (MCMP) solution designed to improve individual retail, wholesale…

Rent-to-own retailers trying to change bad rep - by hiring vets

April 23, 2012

Rent-to-own furniture retailers are trying to change the reputation they have as "predatory lenders" by hiring veterans returning from war, according to a…

RedPrairie releases Price Tag Generator Solution

April 23, 2012

RedPrairie Corp. has released its new Price Tag Generator solution available through a Web Interface to RedPrairie's Merchandise Management Point-of-Sale Plus…

RCEES keynote speaker gives advice to Inc. magazine

April 23, 2012

Blogger: Steve Jobs' greatest invention was the Apple Store

April 23, 2012

In his blog last week, Chris Maxcer wrote that he believes Steve Jobs' greatest achievement wasn't the iPhone, iPod, iTunes, iPad or white earbuds.

Study: Only 17 percent of specialty online retailers offer dedicated mobile site

April 23, 2012

Software provider Briteskies today released the results of a study evaluating the mobile e-commerce offerings of 75 online retailers, including Petco, Sunglass…

Google Glasses: Who is actually going to wear them?

by Cherryh Cansler — Editor, FastCasual.com

The video recently released by Google featuring "Project Glass," Android-powered eyeglasses with a real-life, heads-up display, has received nearly 1…

Who's running your business?

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

What would you say if someone told you that they were responding to 600 proposals a year versus 150 in prior years? Who among us wouldn't like to see that…