How to help shoppers increase spend this Mother's Day

Mother's Day shopping can be big bucks for retailers, but there are still a few ways to get shoppers to spend even more.

Study: Adoption of contactless payments shows 30% lift in total spend

May 4, 2012

MasterCardAdvisors has released the results of its first PayPass Adoption Study, a quantitative analysis of the changes in U.S. account transaction behavior…

Target to debut home collection from Nate Berkus

May 4, 2012

Nate Berkus, probably best known as Oprah's design guru, is Target's latest design partner.

IBM acquiring Tealeaf Technology to help retailers create 'seamless' mobile, online experience

May 4, 2012

If predictions come true about global online commerce hitting $1 trillion by 2014, and mobile commerce climbing to $200 billion by 2015, retailers must find a…

Amazon to create original programming

May 4, 2012

Being the world's largest online retailer isn't enough for Amazon.com. The company recently announced plans to make and sell its own comedy and children's…

Retail Top 100 2012, No. 96: AutoZone

May 3, 2012

Brick-and-mortar's inherent advantage: In-store relevance

Smart retailers make customers feel that their preferences, wants and needs are a priority from the minute they walk into the store.

Brand attachment: The Barefoot Bandit and our sense of self

What an 18-year-old on a crime spree teaches us about branding.

Why Customers Seem Scarce - Part 1

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

Far too many sellers suffer believe that customers are scarce and that they can't raise prices for fear of losing the customers they have.

This Mother's Day, say it with plastic?

by Lisa Biank Fasig — Director, JZMcBride and Associates

Every year we spend billions of dollars trying to find a way to thank our mothers for labor pains and unconditional love, but it turns out our primary display…

NCR's Silver is 'more than a mobile POS solution'

NCR is confident that independent retailers will quickly adopt its new "total retail solution."

RedFin Network, TenderCard partner for Gateway compatible gift cards

May 3, 2012

RedFin Network Inc., a provider of mobile transaction solutions, POS software and hardware, is partnering with TenderCard, a provider of stored value card…

Retail spending down in April

May 3, 2012

Although Americans were shopping in April, they spent less than retailers expected, according to the Associated Press.

Retail Genie to increase conversion rates, sales

May 3, 2012

SMS has released Retail Genie, a software program designed to increase store conversion rate and sales, SMS President Michael Bunyar said in company press…

Retail Top 100 2012, No. 97: Land's End

May 2, 2012

Target: Get your Kindle somewhere else

May 2, 2012

In an effort to better compete with Amazon, Target Corp will no longer sell Amazon's Kindle devices, according to Reuters. The phase-out includes Amazon's new…

MarketLive Merchant Awards honor best e-commerce sites

May 2, 2012

MarketLive Inc., a provider of e-commerce software and solutions, announced the winners of its Merchant Awards honoring the best performing e-commerce sites…

Sometimes, taking care of non-customers makes your customers happier

by Mike Wittenstein — Customer Experience and Service Designer, Storyminers

Caring about people isn't enough on its own to create a transformational customer experience. Without caring, however, treasured moments of genuine human…

MicroMarket kiosks upgraded

May 2, 2012

365 Retail Markets recently added more than 20 new features to its SmartHub Gen II MicroMarket kiosk, a 24/7 unmanned self-checkout MicroMarket that can offer…

Lenovo, VeriFone offer new tablet POS

May 2, 2012

Computer maker Lenovo and point-of-sale provider VeriFone Systems Inc. are joining forces to offer a new mobile POS based on Lenovo's ThinkPad and running a…