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News & Media

Visa, MasterCard, Amex and Discover to join Isis

by James Wester — Editor 1, Mobile Payments Today

Isis announces big four credit card companies will participate in its mobile payment network.

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First Data releases results of Q2 prepaid card survey

July 17, 2011

First Data Corporation, a provider of electronic commerce and payment processing solutions, has released an overview of its First Data SpendTrend Closed-Loop…

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IBM debuts cloud-based analytics suite

July 17, 2011

In a recent news release, IBM announced the launch of a new cloud-based Web analytics and digital marketing suite.

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Marshall Electronics to launch retail-integrated e-commerce

July 17, 2011

Marshall Electronics, developer, manufacturer and distributor of professional audio/visual equipment, has signed an agreement with retail-integrated e-commerce…

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Webinar will discuss mobile's impact on retail, dining

July 17, 2011

Retail Customer Experience will host its "Webinar Roundtable: How Mobile will Re-invent Retail & Dining,"  July 28 at 2 p.m. Eastern time. The one-hour…

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appsbar adds digital coupon capability

July 17, 2011

In a news release, free online app-building service appsbar announced that it has added appCoupons to its app-builder wizard. This new feature allows…

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Top 100: 29. Zappo's

Zappo's rapid growth from a $70 million company to a $1 billion business was built on its exemplary customer service policy that includes free shipping for all…

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Retailers turning to tech-enabled touch points

July 14, 2011

Seventy percent of retailers are empowering their employees with technology-enabled touch points — including digital signage and self-service kiosks — to help…

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3-D DOOH network to launch new 3-D smartphone in UK

July 14, 2011

Inition, a 3-D production and technology specialist firm, announced today that it is rolling out what it says is "Europe's largest bespoke in-store…

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Not So Pretty in Pink

by Lisa Biank Fasig — Director, JZMcBride and Associates

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Customer experience: Southern hospitality at its finest

by Peggy Carlaw — VP, Impact Learning Systems

I live in the happiest place in America. No, it's not Disneyland, it's San Luis Obispo, California. At times, it feels like I'm in a small southern town where…

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Xsilva Systems releases LightSpeed 3.5, rebrands

July 13, 2011

According to a press release, Xsilva Systems has released LightSpeed 3.5 featuring an open API that allows POS customization as well as an eCommerce connector…

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Product enhancements mark Q2 for First Data

July 13, 2011

In a recent news release, First Data Corporation recapped second quarter product set introductions and upgrades that the company said would help merchants…

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NRF: June retail sales mark twelve consecutive months of growth

July 13, 2011

Warm weather, lower gas costs and strong Father's Day promotions put consumers in a spending mood in June, boosting retail sales for the 12th consecutive month…

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Whole Foods Market to talk store design, visual merchandising at IRDC

July 13, 2011

Whole Foods Market, VMSD magazine's 2011 Peter Glen Retailer of the Year, will get the spotlight in a special session at the 2011 International Retail Design…

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Microsoft makes surprise decision to expand retail presence

July 13, 2011

A story at WindowsITPro.com reports that Microsoft will dramatically step up the pace of store openings over the next two years.

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Study affirms importance of in-store technology

July 12, 2011

Retailers are turning to technology to boost customer satisfaction, productivity and multi-channel sales, according to a study co-sponsored by HP and RSR…

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Walmart gas discounts: Will they change the fuel incentive landscape?

by Sharon Goldman — Senior Director, COLLOQUY

That value isn’t necessarily derived from lower prices — though, of course, price is a strong loyalty motivator for consumers. As a giant retail leader that…

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Making your retail business social in 2012

by Lynn Switanowski — President, Creative Business Consulting Group

People around the world are using social media for many reasons. They are meeting long lost relatives or high school classmates on social media sites…

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Stop marketing already!

by Mike Wittenstein — Customer Experience and Service Designer, Storyminers

We live in an age George Jetson would consider futuristic (sans the flying cars, of course). We have pushbutton everything. Pushbotton marketing, pushbutton…

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