Limo rides, employee discounts: retailers pull out the stops to woo shoppers

December 10, 2008

ABC News: Some stores and malls are trying to lure shoppers by treating them like A-listers, offering massages, drinks and a chance to relax at "rejuvenation…

Five ways to reduce product returns

When customers return products, look to the source to find out why and put a stop to it.

Customer preferences for receiving advertising

What makes you stop to view an advertisement? IBM stopped people on the streets of Frankfurt, London, Mumbai, New York, Los Angeles, Sydney and Tokyo to ask…

Online killer app hasn't killed anybody yet

December 9, 2008

Wired: A plethora of new mobile phone applications allow users to type in a code or snap a picture of a product to find out exactly how much their local…

Study: Online shopper satisfaction holds steady

December 9, 2008

ANN ARBOR, Mich. — Despite a decrease in online shopper satisfaction on Cyber Monday year-over-year, customer satisfaction with retail Web sites has remained…

Paco Underhill to speak at Digital Signage Expo

December 8, 2008

ATLANTA — Digital Signage Expo, Interactive Technology Expo and Out-of-Home Network Show have announced that Paco Underhill, founder and managing director of…

Pointer Media Network launches with data on 80 million shoppers

December 8, 2008

Ad Week: Armed with two years of purchase data for 80 million individual consumers, Catalina Marketing is this week launching a new in-store ad network called…

CompUSA reinventing itself, making retail more interactive

December 8, 2008

Miami Herald: Troubled electronics retailer CompUSA recently launched a new initiative that leans on the strengths of online retailer TigerDirect, while at the…

White paper addresses social media for retail

December 7, 2008

MARINA DEL REY, Calif. — Guidance has published a new white paper offering retailers insight into identifying which Web 2.0 and social technologies will keep…

Microsoft RFID tool cuts Rite Care fulfillment time in half

December 7, 2008

LAS VEGAS — At this week's Gartner Application Architecture, Development and Integration Summit, Microsoft Corp. announced the general availability of BizTalk…

Macy's continues tradition of extravagant holiday window displays

December 7, 2008

Atlanta Journal-Constitution: The theme of this year's display at the Herald Square flagship — which bills itself as the world's largest store and is…

Clothing designer brings RFID to the shopper

December 7, 2008

RFID Journal: At its store in Hollola, Finland, women's clothing designer Naisten Pukutehdas (NP) has extended its RFID system to the sales floor. The company…

Morrison's, UK's fourth-largest food retailer, adds customer-centric merchandising tech

December 7, 2008

CHICAGO — Galleria Retail Technology Solutions has announced that Morrison's, the UK's fourth largest food retailer, will utilize its customer-centric…

Online retailer profits from personalizing its outbound marketing

A specialty e-tailer moves 100 units in five off-peak hours with a single email. Personalizing the online experience has never been more powerful.

Gift registry options put off some shoppers

December 4, 2008

CNN: Once, registering for gifts was the exclusive privilege of brides — but not any more. Today, people register for birthdays, holidays, expensive vacations…

Shoppers access product reviews in record numbers

December 4, 2008

AUSTIN, Texas — Bazaarvoice, provider of hosted social commerce applications, today announced that holiday shoppers are increasingly using reviews to guide…

Lagging economy means fewer seasonal jobs

December 4, 2008

The Virginian-Pilot: As the troubled economy has dragged down sales, many retailers have curtailed hiring for the holiday season, expecting to handle less…

Intelligent Queue Management System monitors, improves queue performance

December 3, 2008

ATLANTA, Ga. — As shoppers curb spending, retailers are turning to less traditional technologies, such as advanced infrared technology, to improve customer…

New brief spotlights 2008 achievements in retail RFID

December 3, 2008

WARRENDALE, Penn. — AIM Global, the trade association recognized as a worldwide authority on automatic identification and mobility, released its "AIM Industry…

Consumer desire driving green retail IT

Shoppers increasingly value transparency, sustainability when making buying decisions.