RadioShack quietly opens new concept store

February 15, 2009

The Dallas Morning News: RadioShack Corp. has quietly opened a new concept store in the Dallas area.

Independent booksellers hold tight to their niche

February 15, 2009

The Daily Herald (Chicago): They've battled the big guys, the Internet, the downward spiral of the economy. Now, in the tradition of all great drama…

Five ways retailers can use Microsoft Tag today

by James Bickers — Editor, Networld Alliance

Redmond's new mobile barcode app offers some incredible flexibility for creative marketing — and it is available and ready to use right now.

Ask the Experts: Preventing card data breaches

February 15, 2009

The recent data breach at Heartland Payment Systems has cast light once again on consumer card data security and the impact it has on retailers. We asked David…

The first tipping point of the digital signage industry

Jeff Porter, executive vice president of Scala ’s Experts Group, explains how the success of the consumer gaming industry had a profound effect on the…

Scala’s SaaS solution for digital signage

Jeff Porter, executive vice president of Scala ’s Experts Group, discusses the most appropriate situations for both SaaS and licensed software when it comes…

COVER: 5 applications you should be using but aren't

February 12, 2009

Want to improve the customer experience, drive revenue and cut costs? The cool innovations can help

Making the most of self-service

February 12, 2009

You may be missing its potential to bolster your brand

Companies waking up to customer experience

February 12, 2009

vnunet: The vast majority of organizations are embarking on multi-channel marketing strategies, despite only a small number currently having the ability to…

Microsoft to open own stores

February 12, 2009

Reuters: Microsoft Corp announced plans on Thursday to open its own chain of stores and hired a DreamWorks Animation executive to run them.

Kiosk acceptance and managing change

February 12, 2009

Self-service technology can improve the experience for shoppers, but helping everyone accept the machines if half the battle     

PROFILE: When the shoe fits

February 12, 2009

Zappos CEO continues tradition of unparalleled customer service

Ten new shopping habits of the formerly upper-middle class

Tough times are changing the relationship consumers have with the foods they buy for themselves and their families.

CHECKOUT: Connecting with conversational marketing

February 12, 2009

Social networking can boost sales in an unconventional way

Retail sales show unexpected rebound in January

February 12, 2009

WASHINGTON, D.C. — Post-holiday bargains may have been too good for shoppers to pass up as January retail sales increased slightly over the previous month.

IBM self-checkout

An overview of IBM's self-checkout technology, including new cashless models.

Dell on retail technology trends

Brian Slaughter, retail specialist for Dell, discusses new technology trends at retail, such as digital signage and options for data storage.

Experiential exhibition for Nokia product launch

Nokia India recently launched the N78 mobile handset in cities across India. In Delhi and Mumbai, the launch took the form of an experiential road show, with…

Four ways to engage employees while holding down costs

February 11, 2009

INDIANAPOLIS — Organizations are struggling to meet the needs of their customers while holding down costs, which is resulting in salary freezes, discontinued…

The seven competencies retailers will need to survive the recession

February 11, 2009

While the deepening recession is decimating the U.S. retailing landscape, forcing steep markdowns and pushing traffic to the discount channel, a new Kurt…