'Anti-theft’ Walgreens requires kiosk ordering for non-essentials

June 9, 2023

A Chicago Walgreens now requires customers to order "non-essential" items from kiosks and pick them up at a counter, according to a WBBM Newsradio report.

Beauty retailer leans into digital signage

June 9, 2023

Kicks, a Nordic beauty retailer, has partnered with Visual Art, a digital signage firm, to install more than 1,300 screens across 230 Kicks stores located in…

Online electronics shoppers spending stays the course

June 9, 2023

Nearly 70% of global online electronics shoppers will spend the same or more this year and sustainability is a key purchasing decision for 92% of Gen Z and 90…

Retail ‘ghosting’ costing $2.4B in industry loss

June 8, 2023

The act of "ghosting" online customers, or silent snubbing, is costing the U.S. retail industry $2.4 billion each year.

Indiana grocer taps Invafresh to automate manual processes

June 8, 2023

Strack & Van Til, an Indiana-based grocery retailer, is deploying Invafresh's technology to optimize fresh food operations, ensure pricing accuracy and…

Retailers respond to growing demand for sustainability by innovating

by Jeff Griffin — Vice President of Strategic Accounts, Nfinite

As consumers become increasingly aware of the need for environmental action, retailers will be compelled to showcase sustainability endeavors and integrate…

Most shoppers prefer authentic content when purchasing goods

June 7, 2023

Shoppers are embracing authentic and organic content in the purchase decision and are more likely to buy products from brands that share content from real…

Consumers optimistic despite economy concerns

June 7, 2023

While 60% of consumers admit to being concerned about the overall economy, 67% of consumers are optimistic when it comes to their personal financial situation.

Embracing innovation in changing times

by Alicia Lavay — Executive Director, ICX Association

ICXA Executive Director Alicia Lavay shares how retailers and brands can pursue bulletproof innovation by being agile and adaptable.

Aldi footprint expanding nationwide

June 7, 2023

Supermarket Aldi plans to launch 120 stores this year, bringing its nationwide footprint to more than 2,400 locations by year's end.

The changing retail landscape driving demand for convenience services

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

As technology improves and new retail locations emerge, so do opportunities for convenience retail services in environments that have not traditionally offered…

BJ’s opening 1st club in Tennessee

June 6, 2023

BJ's Wholesale Club will open its first location in Tennessee on June 14.

Gen Z consumer all about groceries, embracing online deliveries

June 6, 2023

The younger Gen Z consumer, those 18 to 20 years old, most likely use their own money for dining, apparel and groceries and, as they become older, groceries…

Why customer service needs to embrace new working models

by Roger Beadle — CEO, Limitless

Reasons why retailers should be embracing Gig Customer for Service, a flexible-by-design-model that utilizes gig workers across the world.

Neiman Marcus unveils corporate hub in Dallas

June 5, 2023

Neiman Marcus Group is debuting its corporate Dallas Hub which the retailer said is its next step in the "Make Life Extraordinary" for retail associates.

Walmart tweaks packaging, fulfillment process to reduce waste

June 5, 2023

Walmart customers picking up items at curbside, or through home delivery, will see a change when it comes to product packaging.

China grocer installs self-checkout kiosks

June 5, 2023

Metro, a China-based supermarket, has introduced Telpo self-service kiosks in its stores, according to a press release.

Fashion retailer teams with imageHolders on kiosks

June 2, 2023

New Look, a U.K.-based fashion retailer with 700 stores across Europe and Asia, recently teamed with imageHolders to install self-order kiosks at its flagship…

How can AI transform the retail customer experience?

AI has been helping businesses deliver the best service for their customers, meanwhile, helping said customers build closer relationships with their favorite…

Bombas taps DOOH to battle NYC homelessness

June 2, 2023

Apparel retailer Bombas has launched an anti-homelessness campaign in New York City leveraging digital and analog OOH advertising to raise awareness and…