News
Pet Supplies expects 100 franchise deals this year
November 15, 2021
Pet Supplies Plus aims to sign 100 franchise agreements by year's end and has jumped up 22 spots in a top 400 ranking of biggest U.S. franchise systems.
read now
Philips video walls part of innovative retail store in Warsaw
November 12, 2021
PPDS, an AV, digital signage and professional TV solutions provider, is showcasing its 4K Philips X-Line videowall displays at the Modivo store in Warsaw…
read now
Walmart, Gatik team on self-driving delivery approach
November 12, 2021
Walmart is partnering with Gatik, an autonomous vehicle startup, in a quest to use self-driving box trucks as an online order delivery approach.
read now
Pandemic purchases now a regret for many consumers
November 12, 2021
Buyers' remorse is hitting consumers who made some regretful purchases during the pandemic's heyday.
read now
Amazon checkout will offer Venmo option next year
November 11, 2021
Come 2022 Amazon customers will have the option to check out using Venmo, according to a PayPal press release.
read now
Macy’s ups hourly wage, education benefit to lure job seekers
November 11, 2021
Macy's is upping its minimum wage to $15 by Spring, 2022 and is establishing an educational benefit that will pay full tuition, books and fees all in a quest…
read now
PetSmart teams with Afterpay on payment options
November 10, 2021
PetSmart is partnering with Afterpay, a payments provider, to give customers flexible payment options when shopping online and in-store.
read now
Buddy’s Home Furnishing refranchising company stores
November 10, 2021
Buddy's Home Furnishing has signed a deal with bebe stores inc., a multi-unit franchise group, to re-franchise eight company-owned stores located between…
read now
Kenneth Cole moves online store to new platform
November 10, 2021
High end luxury retailer Kenneth Cole is swapping out a legacy commerce cloud software to put its online store on Nogin's Commerce-as-a-Service platform.
read now
Amazon, Starbucks mulling cashierless store?
November 9, 2021
Amazon and Starbucks have reportedly discussed a co-branded, cashierless coffee shop, expanding on Amazon Go's "just walk out" technology, according to an…
read now
One third of retailers confident about growth ahead
November 9, 2021
Just a little over one third, 37%, of retailers are confident their companies will grow in the next 12 months though recovery from the ongoing COVID-1…
read now
Kroger expanding robot fleet for order picking
November 9, 2021
Kroger is so happy with how robots have helped order picking at a Florida warehouse the grocer is planning to double down on the investment.
read now
Consumers spending big this holiday season
November 9, 2021
If one industry prediction proves true, consumers will be back to holiday spending per 2019 activity as this year's holiday spend is projected to spike 15…
read now
Compass Group, 365 Retail Markets settle consumer privacy suit
November 8, 2021
Compass Group USA Inc. and 365 Retail Markets LLC agreed to pay $6.8 million to resolve a lawsuit claiming they collected fingerprint data from vending machine…
read now
Hitched launches ring try-on for brides
November 8, 2021
Hitched, a wedding band retailer, is now offering brides-to-be the opportunity to try on diamond wedding rings and bands at home.
read now
Bed Bath & Beyond names first chief customer leader
November 8, 2021
Retailer Bed Bath & Beyond has announced its first-ever chief customer leader.
read now
Royal Farms deploying NCR self-checkout to all stores
November 5, 2021
Royal Farms, a privately-owned convenience store chain, is rolling out NCR self-checkout to all of its 250-plus stores.
read now
BOPIS gains ground with consumers
November 5, 2021
The ongoing COVID-19 pandemic is likely a prime reason consumers are increasingly using the buy online pick up in store strategy with 64% of consumers now…
read now
Busy Beaver store pilots robot to boost CX, inventory management
November 5, 2021
The Busy Beaver store in Irwin, Pennsylvania is running a pilot effort involving autonomous robot technology to boost customer experience and shore up stock…
read now
Supply chain worries prompt early holiday shopping
November 4, 2021
Nearly half, 42%, of U.S. consumers began shopping early for holiday gifts this year due to supply concerns with more than four in 10 already having gifts…
read nowSubscribe
Get the latest news and resources from Retail Customer Experience.
