News
Macy’s opening small-store format locations
August 23, 2023
Macy's plans to launch small-store format locations in Las Vegas, Boston, San Diego and Indiana.
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University of San Diego intros automated c-store
August 22, 2023
The University of San Diego has teamed with AiFI to provide frictionless shopping options to students, staff members and guests on campus, according to a press…
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Thinking about adding self service? Don’t miss this ICX Summit session
August 22, 2023
Customers want to take control of their interactions more than ever and are opting for self service in nearly every possible venue. Fortunately, businesses and…
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Consumers shopping earlier, spending less for holiday season
August 22, 2023
Shoppers are facing tighter budgets, are increasingly focused on saving money and are expected to shop earlier this holiday season and spend less.
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Grocers increasing tech spend
August 22, 2023
More than half, 57% of grocers, expect to increase tech spending in the next year and a half and 65% believe they are well positioned to succeed in the digital…
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Petco expands DoorDash partnership, launches app features
August 21, 2023
Petco is expanding its DoorDash partnership to have its products available nationally through DoorDash Marketplace.
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Trader Joe’s not adopting self-checkout any time soon
August 21, 2023
Supermarket Trader Joe's has no plans, if ever, to deploy self-checkout kiosks to its stores.
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Save Mart Companies helping Hawaii wildfire victims
August 21, 2023
The Save Mart Companies, which operates Save Mart, Lucky and FoodMaxx stores in California and western Nevada, are doing relief fundraisers for those impacted…
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French grocer taps SymphonyAI as SaaS cloud partner
August 18, 2023
Calsun|Grand Frais, a France-based grocer, is deploying SymphonyAI on Oracle's cloud infrastructure as its service-as-a-service cloud provider.
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McCoy’s Building Supply taps Badger for in-store robots
August 18, 2023
McCoy's Building Supply, which has 85 stores throughout Texas, New Mexico and Oklahoma, is deploying in-store robots from Badger Technologies.
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Outdoor rental service launches resale marketplace
August 17, 2023
Christy Sports, an outdoor rental and retail service provider, has launched an online resale marketplace called Yard Sale.
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Most families spending same or a bit more on school shopping this year
August 17, 2023
Most families, 84%, plan to spend the same or more on back-to-school shopping this year, compared to 2022, and households appear able to absorb the impact of…
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Walmart reigns as top grocery retailer
August 16, 2023
Walmart is tops when it comes to the top five retailers by dollar share, with Kroger still in second place despite consistent declines since 2021.
read nowSolo Stove teams with Simplr on AI chatbot
August 16, 2023
Solo Stove, which makes fire pits and camp stoves, is launching a chatbot powered by generative AI to provide customers personalized and conversational support…
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Shoppers will spend less on back-to-school while seeking savings
August 15, 2023
Spending for school suppliers for K-12 students will dip by 10% this year, according to a Deloitte back-to-school survey that also revealed shoppers are…
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Consumer brand portfolio teams with o9 for digital transformation
August 15, 2023
URBN, a global consumer brand portfolio which incudes Urban Outfitters, is teaming with o9 on a digital transformation journey using a next-gen merchandise…
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Gen Z big focus for Canadian retailers
August 14, 2023
While retailers in Canada are making progress in reaching the Gen Z consumer, doubling marketing since 2019, there's still a long way to go to capture the…
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Kendra Scott, Farmer's Fridge, Bluestone Lane execs discuss technology, training at ICX Summit
August 14, 2023
Tech-savvy customers expect a seamless experience, no matter how they interact with your company, which means employees must have the tools and training they…
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Most shoppers want a better search experience
August 14, 2023
Six of 10 online shoppers want a better product search experience and think the online search function on retail websites needs an upgrade.
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Petco Mexico, Teamwork Commerce team on Latin America platform
August 11, 2023
Petco is deploying Teamwork Commerce's omnichannel solution to manage its more than 118 stores in Mexico and Chile.
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