News
Montana c-store home to vending machines
April 21, 2023
Snack Time Market, a new convenience store in Billings, Montana, will feature 25 vending machines and no cashiers, according to a ktvq.com report.
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Mashgin self-checkout integrates with PDI’s retail software
April 20, 2023
Mashgin, a provider of a touchless self-checkout system, has integrated its technology with PDI Technologies' accounting and reporting software, according to a…
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Retail spend dipped in March
April 20, 2023
Retail sales dipped by 1% in March compared to February, according to Commerce Department data.
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David’s Bridal laying off thousands of workers
April 19, 2023
David's Bridal, a wellknown bridal dress and accessory retailer, is laying off thousands of workers but will fulfill orders without disruption or delay…
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Walmart selling Bonobos for $75M
April 19, 2023
Walmart is selling the Bonobos menswear brand that it acquired six years ago for $75 million.
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Walmart merchandising chief leaving post
April 18, 2023
Charles Redfield, Walmart's chief merchandising officer for its U.S. division, is leaving the job as of May 1.
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Sam’s Club celebrates 40th birthday with membership discount
April 18, 2023
Consumers who have never been Sam's Club members are getting a reward incentive as the wholesaler celebrates its 40th birthday.
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NCR investigating ransomware attack
April 18, 2023
NCR Corp. reported a ransomware attack occurred on Thursday that impacted some of its restaurant customers, the company announced in a press release.
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Best Buy slashing workforce, will focus on e-commerce strategy
April 18, 2023
Electronics retailer Best Buy is reportedly slashing hundreds of store workers and focusing heavier on its e-commerce strategy.
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Chatbot tech boasts untapped opportunity for retail
April 17, 2023
Over half of online shoppers using chatbots are more likely to shop from brands using conversational AI, and 67% of ChatGPT users feel understood often or…
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March retail sales up nearly 5%
April 17, 2023
In-store and online retail sales, excluding automotive, were up 4.7% year-over-year in March, according to a Mastercard SpendingPulse report.
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Amazon enacts return fee for UPS users
April 17, 2023
Amazon customers who decide to return an item via a UPS store now will pay a $1 fee.
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Emotional connection, pricing driving purchasing decisions
April 14, 2023
A good number of U.S. and U.K. consumers, 70% and 76% respectively, expect the current economic downturn to last more than 12 months and more than 90% of…
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True Religion debuts loyalty program
April 14, 2023
True Religion is launching a loyalty program as part of its digital-first direct-to-consumer strategy and to build deeper relationships with customers.
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Car dealership leans into DOOH
April 14, 2023
The Puente Hills Auto Center, a group of car dealerships east of L.A., has updated its digital billboard displays with 16mm LED technology from SNA Displays…
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Return charges spurring brand abandonment
April 13, 2023
Over one-third, 34%, of U.S. consumers have switched off a brand they had been loyal to in order to avoid paid returns.
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Apple launching retail store in India
April 13, 2023
Apple is opening its first-ever retail store in India.
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More consumers choosing buy now, pay later option
April 12, 2023
An increasing number of consumers in 2022 chose the buy now, pay later option, according to Adobe Analytics data, and the trend appears to be continuing this…
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CX measurement ‘crucial’ for determining value
April 12, 2023
The ability to measure the return on investment when it comes to customer experience initiatives is "crucial" for demonstrating the value of investment to…
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Germany retailer taps digital signage for emotive experience
April 12, 2023
Jack Wolfskin, a Germany-based retailer of outdoor clothing and accessories, is tapping digital signage to drive immersive and emotive customer experiences…
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