News
Marshalls pops up a lounge in airport terminal
June 9, 2025
Marshalls launched an 'Upgrade Lounge," a pop up experience, in Terminal 4 at JFK Airport.
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Consumers willing to pay more for premium experience
June 9, 2025
A majority of U.S. consumers, (72%), would pay more for a premium experience when doing business with a company, according to data from Qualtrics XM Institute.
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Trader Joe's, Publix take first place in customer satisfaction ranking
June 6, 2025
Trader Joe's and Publix tied for first place in the American Customer Satisfaction Index of most popular U.S. supermarket chains.
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Google debuts AI Mode try-on tool for shoppers
June 6, 2025
Google has launched AI Mode, a virtual try-on tool that works with shoppers' photos and offers guidance and product data.
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Walmart slashing 1,500 jobs in restructure strategy
June 5, 2025
Walmart aims to reduce its workforce by cutting 1,500 job as part of a strategy to simplify operations.
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Most consumers not prepared to absorb tariff price hikes
June 5, 2025
Just 20% of American consumers are prepared to absorb tariff price increases and 91% are already managing rising prices.
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Travelers depending more on rewards, loyalty program perks
June 4, 2025
Travelers are increasingly tapping rewards and loyalty programs, with nearly 80% depending on loyalty programs.
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ShopRite stores deploy VoCoVo headsets
June 4, 2025
VoCoVo, which provides in-store team communication solutions, has deployed its Series 5 Pro Headsets at select ShopRite supermarket locations in the New York…
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Thieves use U-Haul in Walgreens ATM smash and grab
June 3, 2025
Suspects recently smashed a U-Haul through the front door of a Houston Walgreens in an attempt to steal the ATM inside. They then tied a rope and chain to the…
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Skimming devices discovered on Wawa ATMs
June 3, 2025
Police discovered skimming devices on two PNC ATMs at a Wawa in Souderton, Pennsylvania. It is uncertain how long these devices were on the ATMs, according to…
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Woman accused of stealing via Walmart self-checkout
June 2, 2025
A Clarion, Pennsylvania woman has been charged with felony retail theft after allegedly stealing over $1,400 worth of merchandise from the Clarion Walmart in…
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Conversational AI market to hit $41B by 2030
June 2, 2025
The global conversational AI market is forecast to reach $41.39 billion by 2030, according to a report by Grand View Research, Inc.
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Ikea launches rewards program offering points beyond purchase
May 30, 2025
Ikea U.S. has launched a rewards program that lets Ikea customers earn points throughout the entire customer journey, from planning to shopping to purchase.
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Numerator debuts tariff risk index for measuring vulnerability
May 30, 2025
Numerator has released a Tariff Risk Index to quantify vulnerability across consumer categories to tariff-driven disruption.
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Census data reveals steady retail April sales despite tariff concerns
May 29, 2025
Shoppers were engaged and shopping in April despite concern over tariffs, according to U.S. Census Bureau data.
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Batteries Plus campaign puts focus on technical expertise
May 29, 2025
Batteries Plus has launched a national campaign focusing on B2B and consumer battery solutions that brands its franchisees and store teams as technical experts.
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Kroger hiring 15K associates to drive better customer experience
May 28, 2025
The Kroger Co. is aiming to hire 15,000 store associates across a wide range of roles in a quest to enhance the customer experience.
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Uncharted opening Illinois location come June
May 28, 2025
Uncharted, a retailer focused on the job of discovery, will open a Wilmette, Illinois, store in June.
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Nearly half of consumers expect personalized marketing experiences
May 27, 2025
Just about 40% of U.S. consumers expect personalized online shopping experience with tailored interactions and product recommendations that align with…
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Tariffs will cause car price hikes says Volvo
May 27, 2025
Car maker Volvo said car prices will increase due to the tariffs imposed by President Trump.
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