News
Amazon debuting pickup spot at Texas university campus
March 2, 2016
Amazon expands campus pickup strategy with first Texas site. Several more nationwide in the works for this year.
read nowSAP promotes retail veteran to global business chief role
February 29, 2016
Achim Schneider is now global head of SAP’s Retail Industry Business Unit.
read nowWalmart customer satisfaction ranking takes a deeper dip
February 29, 2016
Walmart’s battling a bunch of challenges and can now add not satisfying customers to the list.
read nowSlabbKiosks to display health care kiosks at HIMSS16
February 29, 2016
Kiosk manufacturer SlabbKiosks plans to showcase two of its health care kiosks at the healthcare conference HIMSS Conference & Exhibition at the Sands Expo and…
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Best Buy revenue dips and trend likely to continue this year
February 26, 2016
Sluggish electronics sales will hinder Best Buy revenue in first half of the year.
read nowKohl's to pilot new store format, shuttering 18 underperforming locations
February 26, 2016
Retailer enjoyed a healthy seasonal sales boost but wasn't immune to weather that hurt other retailers in late 2015.
read nowLongtime J.C. Penney leader taking leave after nearly four decades
February 26, 2016
Executive who was part of rebound strategy will leave come April
read nowVictoria Secret on hunt for new chief as CEO resigns
February 26, 2016
CEO takes leave to spend more time with family and will serve in advisory role.
read nowRestoration Hardware: We’ve got some bad news on the financial front
February 25, 2016
Restoration Hardware aims to shore up customer experience as part of its overall strategy to get growth and financials in a healthier state.
read nowSears struggling to stem sales dip, aims to keep cutting costs
February 25, 2016
Warm temperatures during the latter part of 2015 are continuing to play a key role in retailers' financials.
read nowMen are shopping like women and that's good for retailers
February 25, 2016
The male consumer is scanning online sites to get fashion ideas, trying new brands and pretty much shopping like a woman, and that's all good for the retail…
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Whole Foods seeks partners with 'mojo' for new supermarket brand
February 25, 2016
The supermarket's impending '365' small supermarket brand aims to partner with a variety of retail to provide a rewarding shopping experience.
read nowHow retailers can capitalize on the critical holiday retail season
February 25, 2016
A free webinar on March 8, sponsored by Retail Customer Experience and Interactions, will offer up valuable insight on how retailers can ensure the holiday…
read nowOutdoor retailer preps first Michigan footprint for summer opening
February 24, 2016
L.L. Bean says the Clinton Township site is perfect given community love for the outdoors.
read nowPhilipinas Shell aims to make gas fill-ups a more rewarding retail experience
February 24, 2016
Shell stations in certain Philippine locations will be much more than gas bay sites.
read nowRetail rental projections bode well for 2016, reveals report
February 23, 2016
Healthy outlook in retail rental landscape.
read nowTax refunds likely won't equate to big retail activity this year
February 22, 2016
More than half of consumers are planning to use tax refunds to pay off debt and shore up the savings account. Yet it isn't a complete bleak trend for retail.
read nowNeiman Marcus strives to meld in-store, digital mobile customer experience in new store
February 22, 2016
High-end retailer aims to combine in-store and online customer experience in first Long Island, New York, location.
read nowReport: Consumers just need one bad experience to walk away
February 22, 2016
Customer support experience a big factor in consumer loyalty, reveals new study.
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Car starting experience primed for a big change
February 19, 2016
Volvo is driving a new customer experience and, yes, there is an app for that.
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