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Ask the Experts: Is layaway passe?

February 18, 2009

In this installment of Ask the Experts, we ask Mike Wittenstein, chief executive of retail consultancy Storyminers, whether or not layaway is back for good.

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Jewelry.com relaunches with broader scope

February 17, 2009

National Jeweler: Jewelry.com has relaunched to feature an expanded retailer directory that covers multichannel national and regional fine-jewelry stores in…

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Webinar looks at digital signage opportunities in an uncertain economy

February 17, 2009

LOUISVILLE, Ky. — Last week, Digital Signage Today took a closer look at business communication technology in a webinar entitled Digital Signage: More…

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More than one in five Americans uncomfortable using coupons at the grocery

February 16, 2009

TORONTO — More than one in five U.S. consumers, 22 percent to be precise, admit they are self-conscious about redeeming coupons at the grocery store…

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South African retailer uses interactive tech in Store of the Near Future

February 16, 2009

JOHANNESBURG, South Africa — Shoppers frequenting The Foschini Group stores in South Africa could soon have access to the latest touchscreen technology and…

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New tool helps small grocers manage inventory, store systems

February 16, 2009

SYDNEY, Australia — A comprehensive new information system offering real time multi-store management is providing independent and small operators with the…

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WITRON unveils automatic shelf replenishment system

February 15, 2009

ARLINGTON HEIGHTS, Ill. — WITRON announced its new SRS Shelf Replenishment System, which provides automatic shelf replenishment in retail stores.

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P&G halts tagging of promotional displays

February 15, 2009

RFID Journal: The Procter & Gamble Co. (P&G), a pioneer in the use of Electronic Product Code (EPC) technologies in the supply chain, has ceased…

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RadioShack quietly opens new concept store

February 15, 2009

The Dallas Morning News: RadioShack Corp. has quietly opened a new concept store in the Dallas area.

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Independent booksellers hold tight to their niche

February 15, 2009

The Daily Herald (Chicago): They've battled the big guys, the Internet, the downward spiral of the economy. Now, in the tradition of all great drama…

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Ask the Experts: Preventing card data breaches

February 15, 2009

The recent data breach at Heartland Payment Systems has cast light once again on consumer card data security and the impact it has on retailers. We asked David…

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COVER: 5 applications you should be using but aren't

February 12, 2009

Want to improve the customer experience, drive revenue and cut costs? The cool innovations can help

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Making the most of self-service

February 12, 2009

You may be missing its potential to bolster your brand

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Companies waking up to customer experience

February 12, 2009

vnunet: The vast majority of organizations are embarking on multi-channel marketing strategies, despite only a small number currently having the ability to…

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Microsoft to open own stores

February 12, 2009

Reuters: Microsoft Corp announced plans on Thursday to open its own chain of stores and hired a DreamWorks Animation executive to run them.

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Kiosk acceptance and managing change

February 12, 2009

Self-service technology can improve the experience for shoppers, but helping everyone accept the machines if half the battle     

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PROFILE: When the shoe fits

February 12, 2009

Zappos CEO continues tradition of unparalleled customer service

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CHECKOUT: Connecting with conversational marketing

February 12, 2009

Social networking can boost sales in an unconventional way

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Retail sales show unexpected rebound in January

February 12, 2009

WASHINGTON, D.C. — Post-holiday bargains may have been too good for shoppers to pass up as January retail sales increased slightly over the previous month.

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Four ways to engage employees while holding down costs

February 11, 2009

INDIANAPOLIS — Organizations are struggling to meet the needs of their customers while holding down costs, which is resulting in salary freezes, discontinued…

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