News
JCPenney spruces up product offerings with big appliances, new services
May 12, 2016
JCPenney is deploying an appliance showroom in nearly 500 stores and its online storefront following a three-market pilot indicating strong consumer demand for…
read nowNorthwest Bank takes honors in customer satisfaction among retail banks
May 11, 2016
Northwest Bank attained the highest customer satisfaction among retail bankers in the Mid-Atlantic region, according to a new J.D. Power report.
read nowCanadian banks launch Apple Pay thanks to MasterCard alliance
May 11, 2016
MasterCard will bring its Canadian cardholders Apple Pay as the Royal Bank of Canada, Canadian Imperial Bank of Commerce, Canadian Tire Bank and ATB Financial…
read nowLowe's deploys new customer service
May 10, 2016
Lowe's ATGStores.com now offers Porch.com's installation and assembly services in 25 markets across the country.
read nowEuropean airport retailers redesigning to drive shopper interest and activity
May 10, 2016
Retailers in Europe airports are redesigning and deploying services to drive shopper interest and activity.
read nowMacy's taps new strategies, including music, to spur consumer interest
May 10, 2016
Macy's "American Icons" summer campaign includes new fashions, all-star musical talent and joining forces with a coalition of veteran-focused nonprofit called…
read nowGNC mulling financial strategy options, including acquisition option
May 9, 2016
Vitamin and health supplement seller GNC Holdings is looking for a buyer as one financial option to boost shareholder value.
read nowReport: Point of sale must go way beyond the purchase transaction
May 9, 2016
A new study claims the point of sale activity must transcend past a transaction and provide a personalized experience expected by consumers.
read nowSears, American Apparel score big as least engaging brands
May 6, 2016
The top 10 least engaging brands includes some of the most prominent retail names, including American Apparel, Sears and Sports Authority, which filed for…
read nowVirtual reality hitting Best Buy this week
May 6, 2016
Consumers interested in a virtual reality experience and wanting a live demo can get one at nearly 50 Best Buy locations this weekend.
read nowTD Bank ranks tops in customer satisfaction in Florida
May 6, 2016
The top Florida bank when it comes to overall customer satisfaction is TD Bank, according to the 2016 J.D. Power U.S. Retail Ranking Study.
read nowPayments key business strategy, reveals survey
May 5, 2016
More than two thirds of retailers consider payments, and the payment process and experience, a critical aspect of the business strategy but just over half…
read nowMasterCard grocery app puts ordering right in the kitchen
May 4, 2016
The Groceries by MasterCard shopping app, integrated in the Samsung Family Hub refrigerator, lets consumers buy food from online FreshDirect and Shop Right…
read nowDiscover taps FIME for terminal certification
May 4, 2016
Discover is engaging payment consultancy FIME to provide approval services for terminal end-to-end certification of its Discover Network and Diners Club…
read nowAeropostale files Chapter 11, closing 113 U.S. stores
May 4, 2016
Teen clothing retailer Aeropostale has filed for Chapter 11 bankruptcy and plans to support ongoing business with a $160 million loan.
read nowReport: Customer attrition not a big concern for retailers, banks
May 4, 2016
The looming risk of losing customers isn't driving retailers and banks into action to stall such a trend, as just four in 10 are working to boost customer…
read nowLatin America retailers embracing tech to drive customer experience
May 3, 2016
The evolving Latin America retail segment is embracing technology to spur sales and customer loyalty, with two thirds of retailers assessing shopper data to…
read nowSporting goods retailer assets to hit auction, store closings loom
May 3, 2016
Sports Authority is on its last leg of retail as it decided to sell off assets following a failure to reorganize under a bankruptcy action.
read nowClothing sales a bright retail sales spot in Australia
May 3, 2016
While retail activity in Australia, overall, isn't breaking any records, apparently consumer demand for clothing is getting big attention, especially…
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Princely retail experience remains strong at Minnesota home furnishings shop
May 2, 2016
Minnesota retail storefront also a shrine to the man called Prince.
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