IoT will spur mobile going forward, reveals study

November 15, 2016

Mobile will continue to grow in North America and a prime factor is the advancement of IoT adoption, specifically machine-to-machine and general digitalization…

Smaller discounts, fewer discounted products this holiday season

November 15, 2016

A new report predicts there will not be as many product discounts, or holiday promotional discounts, this holiday season and it's all part of a new retail…

Wine marketer taps CardFlight for mobile device sale distribution

November 14, 2016

Traveling Vineyard, which markets wines via in-home tasting events, is deploying CardFlight to provide its distributors the ability to accept mobile device…

Voxpro names 2 new senior leaders

November 14, 2016

A top Ireland customer experience provider, Voxpro, has appointed two new senior team leaders.

LensCrafters hits 1,000 store milestone

November 11, 2016

After opening eight new locations earlier this month, LensCrafters now boasts 1,000 stores nationwide, including stores at Macy's locations.

Cash still most popular payment approach for consumers

November 11, 2016

While shoppers may be conducting more mobile payment transactions, cold hard cash is still pretty popular and is actually the most used, according to a new…

Wal-Mart, Target launching Black Friday deals way before Black Friday

November 11, 2016

Consumers won’t have to wait until Thanksgiving and the day after, Black Friday, to jump on retail holiday deals.

Report: Retailers will need to pivot to hurdle upcoming challenges

November 10, 2016

While holiday sales are expected to be robust, the future holds some challenges for retailers, reveals a new Forrester report, and those challenges could be…

Mall of America prepping new retail concept for debut this month

November 10, 2016

The Mall of America will be home to a brand new, permanent retail concept, called Debut, come November 16. The concept, to be located in the new north end of…

UK book retailer drives efficiency, cost savings with automation platform

November 9, 2016

The biggest U.K. book seller is gaining operational efficiency and greater transparency with in-house facilities management after deploying a SaaS service…

New tool powering PetSmart.com's delivery operation

November 9, 2016

PetSmart.com is now providing same-day scheduled delivery to 17 metro areas via Deliv, a logistic deliver provider.

Furniture retailer boosts buyer engagement with data-driven communication

November 8, 2016

Industry West, a furniture retailer, is increasing commercial buyer engagement and driving greater website traffic via a new approach to marketing…

Spiking holiday sales means more socializing for retailers, reveals study

November 8, 2016

Retailers Sephora and Amazon are leaders when it comes to social media engagement and are examples retailers need to follow given the expected holiday sales…

Millennial demand spurs fragrance market

November 8, 2016

Retailers selling fragrances can expect increasing sales thanks to millennial interest in perfumes.

Supermarkets doing a better job in customer experience, reveals study

November 7, 2016

Supermarkets are generating higher satisfaction among shoppers, and fostering a stronger referral rate but need to do better when it comes to customer loyalty…

Best Buy offering free shipping this holiday season

November 4, 2016

2017 may be the year for supermarket digital experience

November 4, 2016

Next year may be the year online grocery activity hits its stride as supermarkets expand digital shopping options and more consumers are looking to buy more…

Lowes taps Michael McDermott as chief customer officer

November 4, 2016

Lowe's is promoting its chief merchandising officer into the role of chief customer officer, a new position in the company.

Amazon delivers Fresh to a slew of new cities

November 3, 2016

Chicago and Dallas are now among cities where shoppers can access AmazonFresh.

Google delivers Express service in Florida

November 3, 2016

Online shoppers in Tampa Bay have a new option to select when it comes to product delivery as Google has launched its delivery service in the city, as well as…