News
Lowe's RONA acquisition is a growth strategy move
May 25, 2016
Lowe's $2.4 billion acquisition of RONA, one of Canada's biggest home improvement retailers, is a growth strategy move, which will give Lowe's 529 store…
read nowSurvey: It's time to get personal with loyalty programs
May 25, 2016
Middle class consumers are expecting more than the traditional retail loyalty program and a personal touch to loyalty strategies can prove lucrative, according…
read nowApple's Union Square store is anything but square when it comes to design
May 24, 2016
It took two years but Apple's newly designed Union Square store in San Francisco is open for business and reflects the long-admired Apple design and flair.
read nowSports Authority hits final leg in going-out-of-business journey
May 24, 2016
Tomorrow will likely be launch day for going-out-of-business sale at Sports Authority as the sportswear retailer will soon begin shuttering all of its stores.
read nowOvertime pay impact will be a negative one, claim industry watchers
May 24, 2016
Analysts expect the new overtime pay rules to hit the retail industry hard, and some retailers will be hit harder than others.
read nowChinese consumers to get more options with Samsung Pay, Alipay deal
May 23, 2016
Samsung Electronics has announced an agreement with Alibaba in China that will enable Samsung Pay users in the country to make payments directly from their…
read nowGap pulls Old Navy from Japan due to sales dip, consumer disinterest
May 20, 2016
There will be no 'flip-flop' day happening in Japan this year as Gap is pulling its Old Navy brand out of Japan, shuttering over 50 stores due to declining…
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Saks Fifth Avenue opens revamped Houston store
May 20, 2016
Saks Fifth Avenue's Houston location is bigger than the first store established in the city, and gives greater focus on beauty and fragrance products.
read nowAmerican consumers wary when it comes to online activity, reveals federal study
May 20, 2016
Consumers are clearly a bit more than worried when it comes to online activity, citing privacy infractions and security concerns.
read nowConsumers spent $30B on moms this year
May 17, 2016
Mother's Day proved to be a $30.3 billion spend day for retailers with the consumer averaging $124 on gifts.
read nowJetBlue, Alaska Airlines score big in customer satisfaction
May 17, 2016
When it comes to airline customer service JetBlue and Alaska are at the top of the list.
read nowMyer expands deputy CEO role to include chief customer officer
May 16, 2016
There are two newly created leadership roles at Myer.
read nowCoca-Cola taps sales VP for retail marketing role
May 16, 2016
There's a bit of a leadership shuffle taking place within Coca-Cola as the company is naming a new retail marketing head.
read nowKroger aims to hire 14K more employees
May 13, 2016
In what has to be one of the largest hiring efforts by a grocery chain, The Kroger Co. will hold open job interviews nationwide Saturday to fill 14,000 jobs.
read nowWalmart cuts shipping price, piloting new delivery approach
May 13, 2016
Walmart wants to make product delivery more efficient and cheaper and is piloting a new approach that involves both goals.
read nowConfirmit awards honors to innovative clients
May 13, 2016
A wide range of organizations, across a variety of industries, took top honors in the 2016 Confirmit Achievement in Customer Excellent Awards this month.
read nowOffice Depot, Staples proposed merger a no-go due to court decision
May 13, 2016
Staples and Office Depot will not be one now that a federal judge has decreed such a merger would violate antitrust rules.
read nowMacy's sales dip may be economic harbinger for retail segment
May 12, 2016
The first quarter didn’t deliver big money for Macy's given a 7.4 percent drop in revenue, and the retailer isn’t optimistic things will change around quick as…
read nowRetail report reveals the more delivery options, the better for retailers
May 12, 2016
Retailers considering reducing or streamlining shipping option might want to think again as a new report reveals a full range of options that consumers are…
read nowRetail banks on recovery path but face disruptive challenges
May 12, 2016
Global retail bank revenue rose 3 percent last year, to hit nearly $1.6 trillion, and while the industry is on the path to financial recovery there are some…
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