News
Holiday time getting more digital and what it means for retailers
December 24, 2015
If you whip out your smartphone during the holiday meals at least half the table will likely be annoyed unless you're doing photo snapping.
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Study: Gift card popularity remains high, consumers eager for mobile storage
December 23, 2015
Gift cards are a popular retail consumer focus this holiday season but they’re also a last-minute gift purchase before the big day.
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Amazon mulling air freight service operation, claims reports
December 22, 2015
Amazon isn’t just looking to drones to provide faster and more efficient shipping and delivery operations.
read nowFederal regulators reject latest Staples-Office Depot merger proposal
December 22, 2015
Staples isn’t likely to get the gift it was hoping for this holiday season: federal approval of its move to merge with competitor Office Depot.
read nowAmazon grabs early online holiday sales share
December 22, 2015
Amazon takes top rank in early holiday consumer spending.
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Mystery Santas deliver random retail acts of kindness
December 21, 2015
It’s a story that would warm even the Grinch’s cold heart.
read nowRetail hours for Christmas Eve aim to provide late shoppers a reprieve
December 21, 2015
The retail segment is hoping more than a few procrastinators will be out and about Christmas Eve and expanding hours to accommodate the last-minute consumer…
read nowSmall craft brewery demand spurs hop production upward
December 21, 2015
Increasing demand from the craft brewing retail segment is driving U.S. hop production upward.
read nowWarm holiday temps present a cold front for retail sales
December 18, 2015
The warmer than usual temperatures during the holiday season isn't likely making retailers very jolly.
read nowRetailers embracing Free Shipping Friday
December 18, 2015
Whether free shipping offers a competitive edge for retailers is a bit murky as the incentive is now pretty much an expected consumer benefit.
read nowApple Pay coming to China in 2016
December 18, 2015
Rumor becomes reality as Apple's mobile payment system is set to debut with the support of 15 Chinese banks.
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Speed, convenience are tops for retail consumers reveals new research
December 17, 2015
Retail consumers aren't very patient with slow loading online stores and are using their smartphones more than tablets this year when it comes to online…
read nowReport: Big sales days reflect big smartphone, mobile consumer use
December 17, 2015
The top retail sales days of the holiday season reflect increasing consumer adoption and reliance on smartphone and mobile device use, according to a new…
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Webinar: Expert insight on how retailers can connect with the millennial consumer
December 16, 2015
One big buzz word in retail customer experience this year is the term ‘millennial’ and a big industry trend is the focus retailers are engaging to capture the…
read nowInfographic: Gurus share predictions of what's to come in retail customer experience
December 15, 2015
A look at what some experts expect to happen going forward in retail customer experience and relationship management.
read nowSurvey: Local shopping centers big draw for last-minute holiday purchases
December 11, 2015
With just two weeks til the big holiday, a new report reveals retail consumers will be hitting local shopping centers to finish last-minute gift-buying and…
read nowAmazon expands booze service but challenges ahead in meeting consumer needs
December 11, 2015
Online leading retailer offers daily delivery service timeframe when most local liquor suppliers aren't yet open.
read nowKenneth Cole goes interactive to drive consumer experience to new heights
December 10, 2015
Kenneth Cole fans shopping at the designer's New York City store are enjoying a more interactive retail experience.
read nowChicago retailers hopping on Amazon Prime Now service
December 10, 2015
More local stores in Chicago are signing up for Amazon’s Prime Now one-hour delivery program.
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Digital signage welcoming international visitors to Miami
December 9, 2015
The International Arrivals Terminal at Miami International Airport was recently overhauled with the aim of creating a more welcoming and visually compelling…
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